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AOL Desktop Gold

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1421 results found

  1. I have the latest aol gold so not the problem funny no problem opening your mail just my other email

    mail wont open or takes forever and mail I delete comes back

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    2 comments  ·  Admin →
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    Support Request  ·  Product Support responded

    One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  2. Make AOL a pleasure to use. As currently configured its very frustrating.

    Dam near everything I try to do gets interrupted with some AOL warning. Cant change billing. Cant change my password. Pages are not available. Pretty soon AOL won't let me log out.

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    3 comments  ·  Admin →
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  3. How long will it take to fix the welcome screen ?

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    8 comments  ·  Admin →
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    Support Request  ·  Product Support responded

    I would like to have an expert technician investigate the issues you are experiencing. Please call the AOL Desktop Gold team at the number 1-888-265-3733.

  4. Lost Mail

    As I move forward with Gold, I'm finding that the e-mail I had stored in Folders in my incoming/saved mail are no longer accessible. It seems that when I "save mail to my PC", it is not being stored on my PC at all.

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    4 comments  ·  Admin →
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    Support Request  ·  Product Support responded

    Please contact the AOL Desktop Gold team at 1-888-265-3733 to have one of our technicians investigate this.

  5. Duplicates when saving drafts

    I know you will mark this as a "duplicate" and close comments. Your latest response was to uncheck the box for automatically saving emails is to uncheck the box for saving drafts. I have done this and the problem continues!! i have talked to tech support and the problem continues!!

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    Support Request  ·  3 comments  ·  Admin →
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  6. LET SOMEONE KNOW SOMETHING

    Today I was installing a new alarm and security system at my home and had to use my AOL email address several times. I couldn't get either system UP AND RUNNING because the companies I was dealing with COULD NOT VERIFY MY EMAIL ADDRESS???? A few days ago, my credit card was compromised and it was cancelled and a new one issued. About this time AOL trys to draft my credit card account on the old number, which was no good. AOL SAID NOTHING, I GOT NO NOTIFICATION......."NOTHING".....THEY JUST CUT OFF MY SERVICE right in the middle of what I…

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  7. the aol account has been hacked please advise

    I had a problem wth my account being hacked how CAN I prevent this from happening

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  8. Too often I am locked out of my account. I submit my password as I believe I have annotated and nothing works. I am getting tired of AOL

    Please stop locking me out of my account. I am beginning to hate AOL because of its inconsistencies.

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  9. Stop requesting an Adobe Flashplayer update

    Whenever I go to Settings or Help there is an alert to update to the latest version of Flashplayer. The latest version is already installed on my computer, and is updated regularly. When are you going to put together a real Tech Support team that doesn't include idiot kids from India or Pakistan, who only know how to play games on their cell phones. AOL has really gone off the deep edge.

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  10. I had 3 screen names under the old AOL when the new one was forced on me and I am now paying 4.95 per month for it but limited to

    I want my other two screen names back I dont want to create two new ones

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    Support Request  ·  Product Support responded

    Let me place you in touch with a Gold agent to check the status of your usernames, we don’t have access to account information through this forum. Please call at 1-888-265-3733.

  11. I have about had it with your service. I get, "an error occurred while processing this directive". I haven't seen my finances in three days

    Can't get online, can't get the homepage, this is ******** and you are charging me for it. I've had it!

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  12. MY IDEA IS FOR ALL WHO ARE FED UP WITH YOUR **** TO MAKE THIS MONTH THE ONE WHERE THEY SAY ***KISS OFF *** IT'S OVER & QUIT

    WHY DOES MY FRIEND *** NOT GET E-MAILS I SEND HIM. ALL OTHERS GET MY MAIL. HERE IS HIS ADDIE *** FIX IT ***

    ****@yahoo.com

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  13. you are becoming more sloppy as time goes bye

    I need help with sign on screen. when i sign on i get the red window "AOL no longer uses this version " i have the gold and i can go around
    but i would like to be rid os this window

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  14. I want to know why....when I send pictures, they don't go thru to the recipient! Very frustrating and doesn't make me want to be on here!

    When I send pictures to others, they get a blank page...why??

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  15. Hi , My contact list has been wipe out since last week , can not send email without my contact list . I need my contact list back . Please h

    My contact list is wipe out since last week . I can not send email without contact list . Please help how to get the contact list back .

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    2 comments  ·  Admin →
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  16. Favorites

    When I click onto a Favorite, it won't open up...Why?

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    6 comments  ·  Admin →
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  17. Why am I not able to sign on with my sub accounts?

    Let me access my sub accounts

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  18. I am paying for your services and have to read and send mail on IE most of the time because GOLD is currently not able to send mail.

    fix AOL Gold.It ruined my computer and nothing works properly.Not to mention that I lost over 100 pieces of important info that did not get transferred. And your search engine does not work most of the time either.Mail can't be read or sent constantly This version of AOL is the worst I have seen in 20 years

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  19. How do I get this AOL Desktop Gold off my computer??????

    How do I get this AOL Desktop Gold off my computer...even my new computer, less than one week old..this program is killing me..slower than previous version by 10X...I keep deleting old mail and it comes back. Name is this POS does it...how can I go back to what I had????

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  20. Yes I agree with so many others. Aol gold is terrible, much worse and error prone than the old aol. Can't send files, etc!!!

    Yes I agree with so many others. Aol gold is terrible, much worse and error prone than the old aol. Can't send files, pictures, even though they have little data, ect, etc, etc!!! Only sometimes they are sent but always says mailer-demon not sent anyway, etc. My suggestion is to dump old aol and go to gmail, free, no spam, fast, no internet net neutrality limits like aol must be doing. Superspyware of aol creats conflicts and more problems.

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