AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1443 results found
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PASSWORD????
i FORGOT MY PASSWORD.... WHAT IS IT?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733 to help you retrieve your password. Our experts are available 24/7 by phone.
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Disaster search mail function
Disaster. Search email function disabled although essential to my work in international law and finance, Restore as previously so that by entering name in search receive all emails to and from that person.
I have wasted at least six hours as a result of your incomprehensible switch to yet another software system, Gold, which eliminates essential functions. This is a disgrace. I work as a lawyer by the hour and this is time wasted as a result of AOL incompetence and AOL's efforts to lock in its customers. AOL makes virtually impossible to transfer groups to another internet service provider.…
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail is not sending!!!! WHAT THE FRACK!?!?!? AOL GOLD IS ****!
Mail is not sending!!!! WHAT THE FRACK!?!?!? AOL GOLD IS ****!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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FIX the POKER game.
FIX the poker game.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.
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you can tell me why it takes 30 minutes to open,and then says gold is not responing and will not upload anything
make the **** thing work or get rid of it
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733. Our experts are available 24/7 by phone. -
It sucks, It keeps freezing/locking up. I have to go to ctrl/delete/alt log out and start over, i have to put my e-mail and password in each
It sucks. It keeps locking up. I have to hit ctrl/delete/alt and log out and start all over. I have to put my e-mail and password in each time.
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I have group set ups and since Jan 6th 2018 I have problems with some in my groups being deleted... very unhappy with aol Gold
Please clean up your problems of names being deleted from my groups.
If you are still encountering issues with missing addresses from groups, feel free to contact our AOL Desktop Gold team at the number 1-888-265-3733.
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Flexibililty of font
The names in my email address seem so skewed, it is hard to discern what what I am looking at.,
I would like to have an expert technician investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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Delete Old Files
I have removed AOL 9.7 since I now have AOL Gold. Can I delete "AOL Connectivity Service" and "Uninstall Emergency Connect Utility"?
Let me put you in contact with the AOL Desktop Gold team so they can help you out. Please call them at the number 1-888-265-3733
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I am ******
I went to check my email and briefly looked to see what was there and I noticed some important bills and notices from dr's offices. I read one email and when I went to click on the next one It would not change. I closed the email to find that every single email from January was absolutely gone! WHERE IS MY EMAIL AND WHY DOES THIS HAPPEN? It happened just once before and took about 3 days to get the mail back!!!!! Help me now!!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I’d like to have one of our Technical Support agents assist you with this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Add user to Gold account
As a long time AOL user, I've had a main user name, and six additional user names. At this time, I am also a AOL Premium subscriber at around $28 per month. I wish to delete one of my seven user names, and transfer my mother's AOL user name to my Gold Account so she can log on using the GOLD software. Please advise how I can do this?
I’d like to have one of our Technical Support agents to help you. Please call our AOL Desktop Gold team at: 1-888-265-3733. Our experts are available 24/7 by phone.
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My screen names' passwords DO NOT WORK and even when I change them, the new one is not recognized!!! BRING BACK THE OLD AOL!!!!!!!!!!!!!!!
My screen names' passwords DO NOT WORK and even when I change them, the new one is not recognized!!! BRING BACK THE OLD AOL!!!!!!!!!!!!!!!
I would like to have a technician further investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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email is blue, press del :nothing happens. Click on it = box press del, works. next email blue with box press del nothing happens hate it
fix it. I'm paying for continuous annoyance.
I would like to have a technician assist you with this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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Backspace utton on Gold does not work. I tried the suggested fix from product support and it still does not work. bring back 9.8.2
Backspace button does not work. I tried your suggested remedy. Backspace STILL does not work. Bring back 9.8.2 until you fix all the problems with gold.
In this case let me put you in touch with one of our AOL Desktop Gold Technicians to look more into this. Please call at 1-888-265-3733.
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Just this week Groups that I use have lost all or some of the email addresses in the group. Reenter them; they disappear. Why?
Just this week Groups that I use have lost all or some of the email addresses in the group. Reenter them; they disappear. Why?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I cannot drag one of the four corners of the window. It doesn't move. Therefor I canno
When opening the mailbox the page is to large. It takes up the whole screen and you cant read it without moving the sidebar up & down and from left to right.
It's so big that you can't read the context of the email without using the inner sidebar at the bottom of the email.
I cannot drag one of the four corners of the window. It doesn't move. Therefor I cannot use the “Save Window Size and Position” from the drop-down menu.
Changing the screen resolution does not help.
In this case, give us a call at 1-888-265-3733 so we can help you out.
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UNABLE TO GET ON LINE. SAME THING HAPPENED Tuesday and Wednesday of this week. HELP
Your other contacts do not work. UNABLE TO GET ON LINE. HELP
We want to look more into the connectivity issue you experienced.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone" -
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone."
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