AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1470 results found
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Fix this
Fix this **** gold. It is awful. My favorites all gone Emails keep popping up in the bottom right! I don't need them in the middle of what I'm doing. The list goes on. This is just plain bad. There was nothing wrong with the old one.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Most times when I sign on I get an error message
This is it:
Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF8b3BlbmF1dGhfZXw0fHhWOU1UeEo1eUdXamFtTzRBQUgtQ1NSQXBaQ0RlNFlqNU9ZaUh0ZXVOTERQWWFpWWtKcE5mZjR2Slc2bW1NeHNib3NSMWpFcUhqMDE4SU14TWRtdFpsY3R0eDdXdVpVNFNhR0szZU9zSkdGZ2I5N1VLTXR5VW1iSXFJNVhCeG1rQ2NYdjRzQnkxU2ZWcTJOUTltczVQb2VLRkNDel9KYWVheklwNGVwQm5RdHJLUFJ2bkVreVhvdmJUSDBwcy05aWx2bjhSYXZjdFFhR2Vvd3hzRDQtTmw0WURkYVJ3U2Fac1p3aGZXWF9jd0F8b3BlbmF1dGhfbXw0fGIwc3dRVzJ5Uk1PbjNqLWhMcWFEejgzUEVnNTF4S0MwTDM4bktKeVgzRkU&dest_url=waol-app%3a%2f%2fweb_session with error ERRCONNECTIONRESET (ConnectionReset).Our technicians can help you sort out the error you receive. Please call 1-888-265-3733.
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All the mail I send now goes BBC and no one gets it I don't know why this is happening
All the mail I send now goes BBC and no one gets it I don't know why this is happening. I write my mail go add the address from my address book and click send it puts it BBC and the mail does no go. I have had several people tell me they didn't get the mail. This needs to be fixed.
We want to look more into this and have an expert technician investigate the root cause of this issue. Please call 1-888-265-3733.
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STILL infested with the "Microsoft Support" SCAMMER'S malware
Are you people just TOTALLY CLUELESS ?????????????? Apparently SO !
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I can NOT send emails.......I lost hours of work because of your AOL GOLD VERSION. I will be dropping you if I don't get 9.8.2 back.
I lost hours of work in an email I can not send out. You are abusive to do this to us and you are not compliant for people with disabilities. Bring back 9.8.2 version.
No need to worry, we have expert technicians available to help you at any time with the sending issue you are experiencing. You can call them at 1-888-265-3733 or even set up a chat if it suits you better.
To chat with an agent online: Go to https://help.aol.com/contact
Sign in if you’re not already
Click the “Chat Now” option under the “Chat With Us” section -
You could install a different or updated browser!!!
AOL Gold will not allow me to download any forms from my Military Retired Pay site (Defense Finance and Accounting Agency). When I use Microsoft Edge or I/E 11 I have no problem. IT SURE WOULD BE NICE TO HAVE A BROWSER IN AOL THAT WOULD DO EVERYTHING, like you had before in 9.8.2
One of our Technicians can help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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When I click on offered News on AOL welcome screen I always get a web attack: Fake Tech Support Website, only on AOL, computer has no virus
When I click on offered News on AOL welcome screen I always get a web attack: Fake Tech Support Website, only on AOL, computer has no virus. Norton always blocks this, but I want to read the news. I am paying for no news and risking some sort of internet attack from AOL. Not good
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I was told that my e-meal info ,pictures back to pictures etc would be returned when you worked the kinks out. I so hope they not been los
I had several of your remote techs trying to correct may problems for me( they worked 2 hrs) they told me it would be worked out as they worked out kinks... It hasnt . I sure hope they can put my picture back and fix my adress book at least.
Let me put you in touch with one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Keep getting the following message when Gold starts - frustrating:Failed to load URL https://membernotifications.aol.com/notice/?r=http%3A%2
Failed to load URL https://membernotifications.aol.com/notice/?r=http%3A%2F%2Fmy.screenname.aol.com%2F_cqr%2Flogin%2Flogin.psp%3Fsitedomain%3Dw.main.welcomescreen.aol.com%26authLev%3D0%26siteState%3Dhttps%253A%252F%252Fw.main.welcomescreen.aol.com%252F%26lang%3Den%26locale%3Dus&oauth_signature_method=HMAC-SHA1&oauth_consumer_key=internals.aol.com&oauth_timestamp=1516806947&oauth_nonce=21237258864622197&oauth_version=1.0&oauth_signature=fJs8j6p8D8Wm9F6WzPQwuW%2BH1sE%3D with error ERRNETWORKCHANGED (NetworkChanged).
I’d like to have one of our Technical Support agents investigate this. Please call our team at 1-888-265-3733. Our team is available 24/7 by phone."
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Charging for services
AOL got into my bank account without my permission. I recently cancelled my credit card. I was paying for AOL service but don't want to anymore because of the Negative American enviroment they support and poor Gold program they developed. SO you went back thru my files and Kept my information to my Bank Account , then decided you would charge my account. That my idiot friend is called theft. You had no permission to enter my account let alone hold my financial information . Now what
To cancel your subscription, please follow these steps:
1. Sign in to My Account: https://myaccount.aol.com/
2. Click Manage My Subscriptions to access your account information.
3. Click Cancel.
4. Select a reason for canceling your service from the drop-down menu and then click CANCEL AOL.
Note: If you change your mind and decide to keep your account active, click Keep My Plan.You will no longer be billed. Please come back whenever you like!
If you have further questions, please visit: https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-account
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One of our Technical Support agents can help you with this. Please contact one of them at 1-888-265-3733. Our experts are available 24/7 by phone.
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It is getting hard to open my inbox. I keep getting this : You asked to connect securely to: elb02.activatemymodem.comsweepstakes. But we
You asked to connect securely to: elb02.activatemymodem.comsweepstakes. But we can't confirm that the connection is secure due to a problem with the website's security certificate.
Since going Gold and PAYING, i have many issues one being this reply on going to common sites I have always used ??????????Let me put you in touch with a Techincal Support agent. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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My username disappeared on AOL Desktop Gold. Kindly have this error corrected so I can have an access to my email easily as I used to before
Changes on AOL Desktop
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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News articles problems - broken links or contain viruses.
Frequently when I try to open an article from the main page or a sub-page either the link is broken or a virus or worm infects my system. You need to do a better job making sure posts are clean.
One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Is AOL ever going to figure out why I keep getting reminders that have been deleted from my calendar years before?
Venture out...get rid of GOLD....and come up with something where I can update my CALENDAR...I am still getting reminders that were deleted as much as five years ago! My calendar is next to worthless to me. If I add something, I begin getting multiple reminders...if I correct a reminder, I sometimes get it three or four times!!! ..and on different days!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Get this message everytime I go to AOL - frustrated! Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF
What's with this message:
Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF8b3BlbmF1dGhfZXw0fGNWbVFLa3dxYXVTdHBfT0ZWcnpPUFJUemFKTTFrVVpYejJhcGpFbW1kdS1HOXNqYzlJVGt6NFpCaC0yT2dxQnFCVHd4bFhWT1U4SE9mbWtMdmxCRl9kMk1XVjk4VkVwWk9VN2QwWExlMzVoejBOc1luN040SkFWSHU2WGhfWDNrV3RPRzFpMTUwcGFfaGlaLVpUbnNxd2xKV2Q3dmxKcXJNNEN6bDFaWnFCXzlYODhXUDFwVlN2OE1JakZwZ2RDTTM3cVZNekhjSEFkUURlUVNqcFplVlZyTDdvYnZpMXNlQUV5bzBTaHVtU3d8b3BlbmF1dGhfbXw0fHZGVWdQaVhWTm1iNlUwZkVQMWZVX0R5bk84MFIyNWhtLUhCZXNHV0hMS3M&dest_url=waol-app%3a%2f%2fweb_session with error ERRNETWORKCHANGED (NetworkChanged).Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL GOLD IS AWFUL!!!
We should not have to pay for this until you get it working right. We all deserve refunds. Every time I go into my email there are email's I already deleted. I try and send an email, especially when there is an attachment and it doesn't send or it takes a very long time. I went in today and there was nothing showing in my in box, when I know for a fact there was. I have to re-start several times. It is so slow to start up. You have the never to keep taking things away from us and…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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FIX THIS PLEASE!!!
I continue to have issues sending emails with embedded graphics - I get the email all ready to send and press SEND and it doesnt send. The word SEND continues to be in BOLD and not grayed out. It NEVER sends! Then I have to copy/paste the entire email over and make my attachments one more time. THEN it will send. Since I do a lot of graphic work (One of the main reasons that I liked AOL - past tense - is for the graphic capabilities) this is causing me much more work as it happens 90% of the…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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It is horrible. We hate it.
We need to be able to send mail without trying three or four times each time.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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