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Cannot Import Entire PFC + Subfolders

Imported PCF from Aol 9.8.2e. Took 3 hours. Only data from 2006-2015. What happened to 2016-2018? No folders and subfolders - just a stupid listing that I cannot make subfolders for. Why can't AOL gold have subfolders? Otherwise, I can use that stupid aol.com and have pages and pages of folders for PFC.

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Sharon Postel shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

The option to import sub-folders saved in the Personal Filling Cabinet is available.

If you are still encountering issues with the import tool, one of our technicians can assist you. Please call us at 1-888-265-3733.

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  • BOB KRAMPETZ commented  ·   ·  Report

    Never mind.. I see it was done on 2/28, and I did use it since then..
    So, I killed it. Deleted Gold via task manager, restarted 1648 and
    the Address book is back! ... You had me going.

    I'd still like to know where you've hidden the "PFC" (or equivalent)

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