staff the chat with agents 24/7. Half the time I am unable to reach anyone.
6th
ranked
Barbara Marsh
shared this idea
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
You can always get help via phone. To have a technical support agent assist you, please call the AOL Desktop Gold team at the number: 1-888-265-3733