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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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    0 comments  ·  Other  ·  Admin →
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    0 comments  ·  Mail  ·  Admin →
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  3. Desktop Pictures Out Of Sync With Captions

    When you open AOL Gold, the pictures (1-55 for 3/28) are continually out of sync with the picture description. This happens every single day! e.g. The picture for picture number 35 has the description from picture number 34. That description from picture 34 stays on Picture 35 for 8 seconds and the correct description for picture 35 appears. I thought Verizon was going to fix the mess at AOL?????

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    5 comments  ·  Other  ·  Admin →
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  4. My email box is going hey wire....

    When I read an email and then mark it unread it would stay in fine print, that way I knew that I had looked at it. Now when I open an email and mark it unread, it goes back to bold like I have never opened it, so now I have a box full of what looks like to me, emails that I have never looked at and it has screwed up my entire system. Emails that I had a handle on and now I can not tell what is what anymore and it looks to me like I need…

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    0 comments  ·  Mail  ·  Admin →
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  5. Aol sports news

    Using the aol desktop gold and the website itself the aolsports new is not up to date.

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    0 comments  ·  News  ·  Admin →
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  6. Trouble with Desktop Gold AGAIN when logging in

    We have 2 email addresses. We have to log in with user name and password every time. Clicking "save password" doesn't do a thing. The font is off also, and when I click on Mail Settings to change the font, nothing comes up.

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    0 comments  ·  Favorites  ·  Admin →
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  8. The Email "Mark Unread"  function does not work to restore Email from the "My Mail Folders" "Incoming/ Saved Mail" file.  Why is this?  Can

    The Email "Mark Unread"  function does not work to restore Email from the "My Mail Folders" "Incoming/ Saved Mail" file.  Why is this?  Can you fix it?  This same restore function from the "Recently Deleted" file is also intermittent and problematic.  Can you fix this too? 

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  9. We're glad you're here

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  10. day three and aol is still not functioning despite paying for repair service

    aol mail has not worked now for three days and aol desktop barely runs

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    1 comment  ·  Mail  ·  Admin →
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  11. for the last 24 hours aol mail has not worked properly

    aol mail has not worked properly for the last 24 hours

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    1 comment  ·  Mail  ·  Admin →
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  12. We're glad you're here

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  13. AOL GOLD: "Ooops, Something Went Wrong" Anybody else get this a lot?

    There is nothing wrong with my connection of computer. AOL Gold apparently has built-in glitches that need to be corrected or customers should be reimbursed.

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    1 comment  ·  General  ·  Admin →
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  14. OOOPS- someone forgot the PASTE in the email, right-mouse-click drop-down!

    Here I am with the data copied, But WHERE oh Where is the PASTE?!!

    I NEED IT!!!

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    0 comments  ·  Mail  ·  Admin →
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  16. adding new user name to AOL Gold

    I am subscribed to AOL Gold and when I tried adding another username, I got the message that I need to subscribe to AOL Gold. Do I have to pay additional fees for each username?

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    1 comment  ·  Account  ·  Admin →
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  17. Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails

    Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.

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    2 comments  ·  Mail  ·  Admin →
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  18. PROBLEMS SENDING MAIL

    THIS IS OUTRAGEOUS.......HAVING PROBLEMS SENDING MAIL,CODE5016 !!!!!!!!!! TRY AGAIN IN 5 MINUTES & IN 5 MINUTES YOU STILL DON'T SEND THE MAIL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AOL GOLD IS THE MOST WORTHLESS "AOL" WE EVER HAD !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU & YAHOO CAN GO TO **** !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    1 comment  ·  Mail  ·  Admin →
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  19. Was inputting an address the system doesn't put it into the folder I have clicked on. The address shows up but only in 'general.'

    Was inputting an address the system doesn't put it into the folder I have clicked on. The address shows up but only in 'general.'

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  20. AOL Desktop Gold language

    Please change my AOL Desktop Gold language back to English.

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