Now I see why mail was so slow to open and to delete. If I am signed on for more than a few hours AOL uses 78% of my resources with nothing else open even tho I clear my browser ever few hours. There are only 40 programs open at start-up so this is not the problem. According to Task Manager, AOL is way too heavy. In order to avoid this problem I have to sign off and back on every few hours. Please fix this.

Fix the bugs that keep it from crashing. We hate to leave aol. But we may have to. This has been going on since converting to Desktop Gold. Enough already.

AOL,Gold is awful

I have noticed when attempting to COPY and PASTE, it doesn't always work on GOLD. It will paste the copy from a previous email, and the only way I have discovered to make this work is by signing out of AOL GOLD and going back in and starting fresh. This is a real pain.

I am tired, my life has been a nightmare of frustration since AOL Gold release, I am trying to run an online business here, which now takes 10 times as long. I have complained many times to AOL, nothing has changed. 50% of what I type doesn't appear and I have to go back and correct it all, I have to use task manager to force shut down Aol Gold at least 10 times a day when it freezes and many times my mail will not load or send and Gold slows down the whole computer system and any other program or window you have open. All I see below and hear from AOL is a Pile of FOOLS GOLD excuses about we are working on this and that. Bluntly, these issues did not exist with AOL 9.8.2 or any older version. If is isn't broken, don't fix it, but certainly do not break it, and if it doesn't work, don't force us to use it...We all pay for AOL, we should have a voice, let us use the older version which was smooth and trouble free and fast. After 20 years with AOL, I am shocked they do not seem to care about there customers. If I didn't have my AOL email on 50 websites for registration and on business cards etc, huge hassle for me to change all that I would have left AOL months ago. AOL if you are listening, making mistakes happen, but refusing to admit it and change course is inexcusable and might just be the beginning of the end for AOL......................

Several times now I have tried to read old mail. When I click on the dropdown, I lose the service and have to begin anew. Getting tired of it.

AOL GOLD IS ALWAYS FREEZING AND HAVE TO HIT CTRL,ALT,DELETE OVER 20 +TIMES A DAY .PUT AOL GOLD IN THE TOILET AND BRING BACK 9.8.2 AT LEAST THAT WORKED. YOU NEED TO HIRE SOME TECHS THAT HAVE A CLUE WHAT THEY ARE DOING THE MORONS YOU HAVE NOW ARE BRAIN DEAD AND SHOULD WORK AT TACO BELL.

When are you going to fix GOLD? Sign on, "Welcome, You got mail" but heaven forbid you click on your mailbox to read it! You click on it, the computer freezes, ads keep posting, story, even 6 month old stories, appear BUT you can't do a thing. The computer is freeze as far as being able to do anything included close it! Thank heavens for "task Manager" only way to get control of the computer again! GOLD IS A REAL PITA!

Make it work without losing it often.

Every time I try to see a news Video I get ecode error 14, network error

Almost every site I open now opens with a blank black page - even the news. This is something that started fairly recently. I have to close the site and open it again to get to see the page. Please fix this.

Coupled with everything else that is wrong I find myself dreading to sign onto AOL. I've been a member for over 20 years and never experienced any of these problems. It is not fair that I am being charged for a program as bad this. Because of the many browser problems I now mostly use Internet Explorer. I can get my AOL mail at AOL. So what am I paying for?? No carousel icons, program freezes. I keep getting bumped off, deleted mail comes back.... ads all over the place, inattention to my posts on this forum....and the list goes on. I am on the verge of leaving.

Still having a problem with freezing when switching between screen names. Why??

Go back to old mail system. GOLD is a disaster. My people tell me that AOL is a 1950's technology. Now I believe it. Joan Goodman

I am sick of freezing up so often. With eveyr other website I visit I freeze which last for a full minute or two. These are simple lightweight sites with not a lot on them so this problem should not exist. Seems to me it started a few weeks ago. And PLEASE.....Get rid of the Huffington Post and all the ads you have everywhere. People are leaving AOL like bats out of **** and I predict that eventually you won't have a business if you don't make changes very soon. Nothing works. Problems everywhere. More steps than ever to accomplish things.

Make it so I can dowload my emails. When I try, my computer freezes in spite of my already erasing the footsteps.

30 mins of software downloading each time I sign in to AOL Gold is stupid. It takes forever to read mail, delete spam, type in a new mail, because the software downloading freezes my machine. I cant even get my browser to work while the downloading is going on. While I am writing this the software is still going on.. templ a dozen times. Worst IP ever.

AOL desktop gold is unresponsive many times and very slow. Hopefully you will find a solution quickly for your problems as we are paying customers.

Here's a new one. When going back and forth between screen names, often it freezes and takes up to 10 minutes to switch. Now what's going on?

I am getting a lot of 'AOL is not responding'. This freezes my entire session. Sometimes the only way to free it up is to log out of AOL.

Keep up with the typing!!! One has to stop and wait for the text to catch up. Also, cut out the episodes of AOL "not responding" so many times. I have to wait until I get my screen to be active again. The old version was so much better!