Update it to work with newer version of flash player updated to latest version and now address book is deleted.
When I installed AOL Gold it uninstalled the current version of flash player and installed an older version, however my other browsers are just not liking that version so I updated it and lost my address book, All entries were deleted. Another loss was as soon as I installed AOL Gold, I lost over half of my favorites, important sites.. Probably my fault for not cleaning it out in ages, you deleted my bank, and links to software I purchased but left me with the educational sites from when my son (nearly 16) was little. Ha...
To resolve this issue, you’ll need to import the saved data from the old software into AOL Desktop Gold. Please follow the steps in the help article below.
https://help.aol.com/articles/aol-desktop-importing-your-personal-information
If the problem isn’t resolved after running the Import Wizard, please call our AOL Desktop Gold team at 1-888-265-3733 for more assistance.
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Anonymous commented
your customers of all that could be loss during this transition.
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Anonymous commented
BRING BACK 9.8 IT IS FASTER. YOU GET RID OF SOMETHING THAT WORKS AND GIVE US A PIECE OF JUNK.GIVE ME BACK MY LOST FAVORITES. AND QUIT FIXING THINGS THAT WORK. THANK YOU...