Huge complain to BBB
I have been struggling the problem past 2 weeks. I can not work my computer well after it was cleaned up by assist AOL. Since then my email had been not accessible. I called today 800 307 7969. Two costumer service hang up without explanation. If I did not hear from AOL authority people today, I will contact to BBB and attorney general for this solution. I have been 15 years member . I expect to be fixed this problem immediately. Please respond and tell me the problem. I can not wait any longer. I am already spending money to fix some of the problem AOL made.
KAYOKO TACHIBANA
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We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
We will have a technical agent reach out to you today in order to resolve the issue you are experiencing. Thank you for your understanding.