For the past few months that AOL tech's installed the new Gold on to my computer I have nothing but trouble. First it is slower than the Blu
I have the Gold Aol and it is much slower than the blue.
When I get on it takes about 20 clicks to get into my mail.
The dialog box is much smaller because of you ads. Put your ads in another space.
To resolve the slowness and performance issues, please try the troubleshooting solutions below:
1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues. This article provides the steps to restart the PC: help.aol.com/articles/restart-the-computer
3. Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications. For help with this, please refer to the following help articlehttps://help.aol.com/articles/enable-only-essential-startup-programs
You can expand the mailbox window size by following the steps:
1. Drag one of the four corners of the mailbox window to your desired size and position.
2. In the top right corner of the AOL Desktop, click " Window" then choose " Save Window Size and Position" from the drop-down menu.
Secondly, you can hide the folders in the mailbox to have more space for the emails. To do this, click on “Hide Folder List” on the bottom left corner of the mailbox, or click on the arrows between the folder list and the email list and drag it towards the left side of the screen.
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Anonymous commented
Same problem here. Both me and my neighbor are having a hard time and are thinking of looking for a substitute for AOL. To make it worse AOL does not even address or answer problems or questions.
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Robert Foos commented
FIX IT
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Robert Foos commented
WHY IS AOL GET SLOWER EVERY DAY AND NOBODY IS DOING ANTHING ABOUT IT