Better security
I was approached by a person saying they would fix my Desktop gold and they took over my computer and scammed me out of $2000 .I'm filling out fraud forms at my bank today. We closed all accounts and I have a computer man coming today to clean out my computer. This has cost me a lot of monies.
Roger A. Bengtson
shared this idea
We are truly sorry to hear about your experience, we are not associated with that person. We would like to report this our specialized team internally in order to prevent this from happening again going forward. If possible, can you provide us with the phone number that was used to contact you and any identification details?
Please provide the details via email at aolsupporthelp@aol.com.
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Anonymous
commented
Call centers all over the world and these off-shore people expect you to purchase electronic equipment and as a "great AOL discount "Cell phones for the entire family with a major credit card not associated with existing AOL Account"!!
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Roger A. Bengtson
commented
We need better and quicker ways to talk to someone at AOL that is in this country and understands English that will help us with problems.