My profile and settings are greyed out for comments to news articles
I can not enter my email or name in either the profile or settings to comment on news articles and get responses.
24th
ranked
Anonymous
shared this idea
Please try to clear the Browser Footprints.
Here’s how:
1. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu.
2. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
After that close and reopen the Welcome Screen.
If you still have issues call us at 1-888-265-3733.