YOU CAN START BY HITTING PROBLEMS HEAD ON AND WIPING THEM OUT.
I have had the same problems with desktop gold from day one. I report bugs and wonder if anyone reads them because nothing ever gets done.
The welcome page news videos have a buffering problem they start and stop through out the video. I have 100 mbps download speed. IE and Chrome videos work fine. Aol weather page have incorrect temp. reading shows 4 degrees all week when its really 50,60 and 70 degrees. Aol claims they do update in the background, that's bs.
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Please power cycle (reboot) your modem/router for the video problems you mentioned, by following these steps:
1. Switch off and unplug the power from your modem/router.
2. Leave both unplugged for 30 seconds.
3. Plug the power back into the modem/router and verify that you are again connected to the Internet.
As for the weather issue, clear the Footprints in the new AOL Desktop then re-add the zip code on the weather page. Here’s how:
a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu.
b. Select “Clear Footprints” from the Browser Settings.
No need to wait for a confirmation message, the Footprints will be cleared immediately.
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Anonymous
commented
I have the same problem with the weather. It opens to 3 or 4 degrees when it's really in the 40's or 50's. I have to refresh several times in order to get an accurate temperature. So now, like with almost everything else, I get my weather elsewhere.
I. too, have been complaining about many things since day one and many have complained about these things. But nothing gets done. AOL would like us to believe that the problems are with our computers. What nonsense! Everything works on all other browsers. And the crummy mail problems I won't even talk about. WHERE ARE THE FIXES AFTER ALL THIS TIME???
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Anonymous
commented
I would like to see the updates being installed that will improve desktop gold like microsoft and others do.