PLEASE try to fix the problems we are all experiencing. It's been a year now of aggravation and wasted time for us all.
PLEASE try to fix the problems we are all experiencing. It's been a year now of aggravation and wasted time for us all. My complaint that mouse forward and backward buttons still do not work in AOL which worked fine in 9.7 was deleted several times so that others could not vote or comment. Tech Support has been no help and yes I have called several times and was told to report it here.
Let's list more issues in addition that we are all experiencing and want fixed. Our patience has worn thin:
1. AOL freezes up entire Internet when sending out emails with photos
2. AOL just signs off on it's own sometimes for no reason.
3. The only place on my computer that I get Security Pop-Up Warning Scams are when I am signed into Gold.
4. Toolbar icons and stationary still have not been made available.
5. Deleted emails keep reappearing again in the new folder.
6. Photos are huge and have to be sized down just to email them and then there is still a size limit which results in several emails when one sent used to be sufficient.
7. When Welcome Screen opens, it now includes a blank email to write to someone?
8. F5 does not refresh.
9. Excel files cannot be downloaded.
10. Inconsistent double spacing in emails.
11. Copy and paste of text does not paste like the original.
12. None of us have the time to waste calling Tech when they can't fix our problems.
13. Emails are slow to leave.
14. Many emails have to be opened several times before there is actually something loaded that can be read.
15. Too many spam emails.
16. When typing first few letters of an email address, it used to auto suggest. Now any addresses with those few letters anywhere in them pops up and you have to sort through a long list in hopes of clicking on the correct one.
What exactly is the purpose of AOL not fixing these issues and why were we forced out of working email programs for something that is defective?
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s
commented
Sending an email and getting "error message" with no idea what the error is, has been going on now for awhile. It makes no difference what type contents are in the email sent. Then when it finally does go, the person on the other end gets multiple emails.Takes forever to leave especially when there are photos or attachments.
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Anonymous
commented
I cannot get on AOL Desktop Gold. It won't troubleshoot to get me back on! I have no idea why!
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Anonymous
commented
OK, WE ALL THINK ITS TIME FOR A CLASS ACTION SUIT......AOL HAS DONE NOTHING BUT STALL & LIE TO US ALL....THEY SEEM TO BE OBLIVIOUS TO THOSE OF US THAT ARE NOT TECHY`S, & EVEN THOSE THAT ARE. I JUST CAN`T TAKE THE FRUSTRATIONS ANYMORE= DO U BELIEVE THEY TOOK MY E/MAIL AWAY ??? & NOW THEY WANT ME TO CHANGE MY PASSWORD !! & SIGN AN OATH AGREEMENT = NO WAY......ritaperez50....IS AT HER LAST NERVE.
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Anonymous
commented
All of the above, too much freeze up and to often "Sorry, not able to send mail at this time. also can't send mail due to error. what error?
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DANIEL TERRY
commented
I'm also having most of the problems listed above. This needs to be fixed!
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Anonymous
commented
can't even sign in or out for past few weeks without multiple attempts -
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bob k.
commented
AOL just does not care or listen to long time paid subscribers at all - no efforts have been made to improve any of the numerous problems - getting worse by the minute !!!!!!!!!!!!!!!!!!!!!!!!!!