Spam box shows nonexistant e-mail
My SPAM folder always shows 4 more pieces of SPAM than are actually in the folder. For example, when reading my e-mail the link at the bottom shows 14 pieces of SPAM. Open the folder, you see just 10 pieces of SPAM. The link shows 4 pieces of SPAM but open the folder and there are 0 pieces of SPAM. What's up with that? How do I fix it?
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EDWARD ROBBELOTH
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Try refreshing the mailbox. Click on the Mail option on the top of the desktop screen and select Refresh Mailbox from the drop-down menu.
If the issue persists please call the AOL Desktop Gold team at 1-888-265-3733 in order to have one of our technical support agents assist you further.