Tell us how we can improve your AOL Desktop Gold experience.

Give Us Options

Let US decide if the new AOL page is OK or give us the option to switch back to the old page. No local news, weather is vague, Get rid of all the ads or stop charging us

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

98 comments

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  • Gary commented  ·   ·  Flag as inappropriate

    Sick and tired of the "advertising" as a PAYING SUBSCRIBER!!!!!!!! Find a solution or I'm history...paying subscriber since 1986

  • Anonymous commented  ·   ·  Flag as inappropriate

    Stop blocking what we are doing with adds popping up that we must endure first! Your greed in adds income over subscriber or user satisfaction is apparent and wrong! Fix spell check also. When we click "Add To Dictionary," it is not at all saved and should be. You eliminated the "Ignore All" choice also. WHY? How many more months until this is fixed? Are your repair folks busy and out selling advertising maybe?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Please stop all of the pop ups! I'm a legacy member & shouldn't have to pay more to stop seeing the pop ups!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Now Google Ads in the middle of my email message screen - are you kidding me!!!!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I read from one person they pay $5.00 a month. I pay $17.99 & can't get rid of the ads. They are awful! Why am I paying more money than the other person????

  • Anonymous commented  ·   ·  Flag as inappropriate

    I pay each month for using AOL & have for MANY years. The ads are getting so bad that sometime I have a problem readying any news information. I click on the X to take it away but it pops up as quickly as I X it!

  • Anonymous commented  ·   ·  Flag as inappropriate

    with the new AOL Gold I'm receiving now E-mails with pictures as attachment, but the same pictures are also showed on the message itself(redundant!) and if I need to print the message, also the "very enlarged" pictures get printed, with waste of paper and ink
    Is there a way of disabling the pictures from being showed on the message?

  • gin commented  ·   ·  Flag as inappropriate

    I like the new AOL page ...BUT..why is it when I open up the latest news on the AOL home page, I see Donald Trump's face?

  • REVEREND CHESAN commented  ·   ·  Flag as inappropriate

    I am still waiting for aol gold to work like i was told it would be the best aol ever. this is a piece of ****, it has major problems and i have no idea where you got the clowns who work on this gold ****. i want 9.8.2 at least that worked without all the problems. how come we don't get to vote on what we are forced to pay for and use. you could put a room full of dead people in there and they could put together better software then the clown rejects you have now. this is going on a year and still aol rips us off and gives us the toilet bowl version of their software that is one big problem. you ask us about a bug report ...well i have found one big bug and that is the server and web design dept that has screwed up aol big time.

  • REVEREND CHESAN commented  ·   ·  Flag as inappropriate

    I am still waiting for aol gold to work like i was told it would be the best aol ever. this is a piece of ****, it has major problems and i have no idea where you got the clowns who work on this gold ****. i want 9.8.2 at least that worked without all the problems. how come we don't get to vote on what we are forced to pay for and use. you could put a room full of dead people in there and they could put together better software then the clown rejects you have now. this is going on a year and still aol rips us off and gives us the toilet bowl version of their software that is one big problem. you ask us about a bug report ...well i have found one big bug and that is the server and web design dept that has screwed up aol big time.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Why ??? Do you ask for comments month after month year after year ,yet things only get worse . You still trying to show Kim Kardashians Breasts , your still interrupting the enjoyable use of the computer with your obnouxious and incessant advertizments day after day hour after hour .This is like science fiction and mind control .And this is the best ; You ask the public what are we doing wrong in a tounge and cheek fashion like you dont know ..do you think we , the public are idiots . AOL sucks and only has gotten worse .And then when you ask for help ,you get some con man in Bulgaria /Romania or russia who wants to charge you almost $200.00 to buy a program that allows a consumer to relocate the former locations of icons at the bottom of the screen to the left side of the screen or vice versa .which turns out to be a press and hold gesture and is all that that simple .your all about the bucks and it sucks bunch of con men !

  • Anonymous commented  ·   ·  Flag as inappropriate

    I ABSOLUTELY HATE HATE HATE THAT WHEN I GO INTO READ YOUR STORIES AND, I WILL SAY, I FIND SOME OF THEM INTRIGUING TO GO LOOK AT, BUT I REFUSE TO DO IT ANYMORE. IT TAKES FOREVER TO GET TO THE END OF THE STORY. ITS RIDICULOUS! PEOPLE DONT HAVE TIME FOR THAT BS! AND THEN YOUR INTERNET MIGHT FREEZE. IT COULD TAKE A HALF HOUR JUST TO GET THRU IT BECAUSE OF ALL THE ADS THAT GET IN THE WAY AS WELL....YOU GUYS ARE SHOOTING YOURSELF IN THE FOOT. PEOPLE WILL NOT BOTHER WITH AOL PRETTY SOON. DO YOU KNOW THAT I LOOK AT YOUR STORY AND THEN GO TO YOUTUBE AND CAN SEE IT ALL AT ONCE ON A LOT OF YOUR STORIES. SHAKING MY HEAD! PATHETIC! WHICH WOULD YOU RATHER DO! YOU ALSO DELETED ALL MY EMAILS WHICH I HAD HUNDREDS WHEN I CLICKED ON SOMETHING TO CHANGE HOW IT LOOKED OR SOMETHING. I DIDNT CLICK ON ANYTHING TO DELETE THEM! IT DIDNT TELL YOU THAT YOU WOULD LOSE ALL YOUR EMAILS IF YOU DID IT!! AND THEN AFTER THAT, I STARTED GETTING ADS TO RECOVER LOST EMAILS FROM AOL, PROBABLY A CHARGE. YEAH - NOT HARD TO FIGURE OUT!

  • Frank Payne commented  ·   ·  Flag as inappropriate

    SO Disgusting-- I and all on AOL pay a monthly fee, but when I click on one of the highlighted front page stories I am bombarded by ads-- all type of ads continually.
    EVEN YOU TUBE which is free has an add at the start of a clip, but after a few seconds you can click skip and end the add. I pay AOL THE FEE, but every thing I click on as I go to a headlined story has a video at the top of the page and before you can view what you want to see there is a long ad--AND YOU CANNOT END THE AD-- YOU CANNOT AFTER A FEW SECONDS CLICK SKIP AS ON YOU TUBE I PAY A FEE BUT HAVE TO WATCH ALL OF AN AD I DID NOT WANT TO WATCH!!! THIS NEEDS TO CHANGE SO AFTER A FEW SECONDS I CAN CLICK OFF THE AD AND SEE WHAT I WANTED TO WATCH!!!!! GIVE US THE RIGHT TO END ALL THE ADS WE DO NOT WANT !!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Something very WRONG!!!!! I am getting email in my inbox that I DELETED 12 months ago. Get this thing fixed! AOL was working much better when it was free. Now I'm paying $5/mo for garbage!

  • Anonymous commented  ·   ·  Flag as inappropriate

    aol is nothing with out the buddy list, or the chat rooms, people do not even pay for aol anymore the only thing people and reason why people were still even using aol was because of the buddy list- and for aim so that people communcation, i know many people canceled their aol when this happened, we want our buddy list and aim back and the chat rooms normal again. your losing members and i was told this even by a superviser him self. bring back the aim buddy list the only thing useful that aol had,

  • [Deleted User] commented  ·   ·  Flag as inappropriate

    I HATE THIS NEW SPAM WHERE IT DOESNT HAVE ALL THE OPTIONS TO BLOCK OUT MAILS THAT COMES IN!!!!!! I HATE THESE CHANGES!!!!!! STOP DELEATING OUR EMAIL OPTIONS, I WANT THE OLD FEATURES BACK OF OUR SPAM FEATURES WHERE WE CAN BLOCK ALL EMAILS FROM COMING IN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yes, the above ranked #2 is why I came here.....to protest the incessant ads that pop up on an article I want to read.....the ads make it entirely too frustrating to read....I am searching for other provider options

  • Anonymous commented  ·   ·  Flag as inappropriate

    When I go into a folder you have this next all the time. Either you stop it or I quit subscribing!

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