AOL will not fix constant running background processes from AOL Gold in Windows 10 slowing all systems due to this - they fall a deaf ear!!
AOL Gold on Windows 10 will not stop running multiple background processes for the last 2 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap, Reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us. Responded with answers on this feed like browser just does this with no specifics on how to set AOL app or Windows 10 to fix, please continue thread if wish to start with Better Business Bureau or Dept of Consumer Affairs or Class Action suit for stealing our MANDATORY monthly payment forced upon us by AOL to keep using them in Windows 10!!
Anthony J. Foti - loyal 25 year customer!
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