Lighten up on customers having to prove who they are to you!
Using a variety of online devices is NOT unusual and is NOT necessarily a security risk worthy of being challenged! At home I have a desktop AND a laptop. At work I use yet another computer. And my cell phone is yet another online device. So PLEASE don't make me run around to a second device just to prove to you that I'm ME!
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Val Vonheeder
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If you continue to have login issues please call the AOL Desktop Gold team at 1-888-265-3733 in order to have one of Technical Support agents further investigate this.