AOL Background Processes never stop in Windows 10!!
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
AOL Gold on Windows 10 will not stop running multiple background processes for the last 4 months. Gold & W 10 all up to date. No new antivirus installed - always same Norton for years. Worked fine for almost a year. Uninstalled & reinstalled by your people 10 times, never fixed. No one at AOL will fix this for us, called a dozen times & we pay $13.99 a month for this! Must reboot with every icon opening ro erase the inappropraitely stored background processes or icon will not open up again! Only app that does this - dozens of other apps work fine. Told I must pay an additional service for more $ before you will help us. Supervisors cannot tell us what to set in Windows 10 to stop this. All they do is try to sell us System mechanic. Not acceptable - we pay by the month for this icon & full support as you gave us no other choice in Windows 10! Please resolve asap. KIT users as they take our money & do not help if you wish a Class Action Suit to force them to give Gold for free if they so not fix - contact both each local BBB & Dept of Consumer Affairs ASAP!
- PS - reporting this as many times as your app leaves background processes each time! Thanks for taking my monthly fee & not reaching out to help us.
SEE HOW THEY LIKE IT, WATCH AS THEY JUST CONNECT THIS POST TO AN EXISTING THREAD WITH NO GUIDANCE HOW TO SET WINDOWS TO STOP THIS.
Anthony J. Foti - loyal 25 year customer!
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We are sorry to hear that you are experiencing issues with the AOL Desktop Gold, and we apologize for the inconvenience.
You will see multiple CefSharp processes (along with the regular AOL Desktop Gold and Tray app processes) in your Task Manager in case you have several windows opened inside the AOL Desktop Gold (mailbox, email or browser), just like you would when having multiple tabs opened in external browses (Chrome, Firefox, Internet Explorer).
Regarding the issue opening the AOL Desktop Gold, we have a few solutions for you.
First of all we recommend updating the Windows operating system. It is essential to have the core components, of the operating system, up to date in order to ensure the best functionality for the applications on your system.
To improve the performance of your computer you can enable only essential startup programs. To do that, please follow the steps from this article: https://help.aol.com/articles/enable-only-essential-startup-programs
If you continue to experience issues opening the AOL Desktop Gold, please make an exception for the AOL Desktop Gold in the antivirus firewall, which might be blocking the application.
In addition to this, we would appreciate it if you would send a report of this problem to our AOL Desktop Gold Team to have this investigated. To do that, click on the “Help” button on the top right corner of the AOL Desktop window, and select “Report a Bug” from the drop-down menu.
Thank you.