SPAM stuck in SPAM folder
I posted this a week ago. Got an answer to refresh my email box which I did and indicated in a response that I did. No answer; no fix. Then I posted it as a bug. No answer; no response. Still have the problem but I want some attention paid to this because it is the 3rd time it has happened. I'm tired of it happening...and having to fix it myself only to have it recur again. Clearly a problem with this Desktop Gold software, among many.

I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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LINDA ROSE commented
the spam folder total amount is not showing for a month
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pistol p commented
i dont see any mail in my spam unless i click the spam folder. this wasnt like this before. i need to see how many mails in my spam folder BEFORE clicking it. this has been this way for a long time now please fix it ASAP
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pistol p commented
on spam to see. CHANGE THISSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS. Id like to see how many emails i have in my spam before clicking it, OMGGGGGGGGGGGGGGGGGGGGGGGGGGGG SO MUCH MAIL I MISSED FIX ITTTTTTTTTTTTTTTTTTTTTTTTT
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pistol p commented
on spam to see. CHANGE THISSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS. Id like to see how many emails i have in my spam before clicking it, OMGGGGGGGGGGGGGGGGGGGGGGGGGGGG SO MUCH MAIL I MISSED FIX ITTTTTTTTTTTTTTTTTTTTTTTTT
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pistol p commented
STOP THE **** CHANGES ALREADY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WANNA SEE HOW MANY MAILS I HAVE IN MY SPAM BEFORE I CLICK IT!!!! I CLICKED IT AND FOUND SO MANY MAILS I BEEN MISSING ALLLLLLLLLLLLLLLLLLLLLLL THIS TIME, PUT IT BACK!!!!!!!!!!!!!
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pistol p commented
all this time i had mail in my spam and it doesnt show unless i clicked on spam to see. CHANGE THISSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS. Id like to see how many emails i have in my spam before clicking it, OMGGGGGGGGGGGGGGGGGGGGGGGGGGGG SO MUCH MAIL I MISSED FIX ITTTTTTTTTTTTTTTTTTTTTTTTT
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pistol p commented
on spam to see. CHANGE THISSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS. Id like to see how many emails i have in my spam before clicking it, OMGGGGGGGGGGGGGGGGGGGGGGGGGGGG SO MUCH MAIL I MISSED FIX ITTTTTTTTTTTTTTTTTTTTTTTTT
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pistol p commented
all this time i had mail in my spam and it doesnt show unless i clicked on spam to see. CHANGE THISSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS. Id like to see how many emails i have in my spam before clicking it, OMGGGGGGGGGGGGGGGGGGGGGGGGGGGG SO MUCH MAIL I MISSED FIX ITTTTTTTTTTTTTTTTTTTTTTTTT
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Patrick Magner commented
Give me back totals of whats in the spam folder....
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DELORES A MORRIS commented
I am getting between 400 to 500 spams messages in a 24 hour period. I have been with AOL when it was with TIME WARNER when it was free & STAYED WITH IT WHEN IT SOLD OUT TO SPECTRUM and pay $4.99. I just noticed when my payment was taken out this month it went up to $5.15. I never have received an e-mail telling about the increase. WHY????? In some ways it has got better but in others MUCH WORSE. I may look around. You use to have a monopoly on the service in my area but not anymore. THINK ABOUT IT.
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LOUIS RICCARDI commented
Put back Spam folder email counts on AOL Desktop Gold accounts as it did up to several weeks ago. What type of upgrade makes the application less informative like this latest upgrade did?
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JOHN LATHAM commented
I want to see how many emails that i have on my spam folder like before.
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EDWARD STEIN commented
I too am plagued by 100's of spam emails a day. A and renter-info.
Cant your permanently block these guys!
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Anthony Bratkovich commented
I have been using AOL Desktop Gold since it became available but for some time the font (I use size 12), on my screen has been too pale and any text is difficult to read. Spoke just a few minutes ago with your technician and she tried to make sure that the chosen color is black, but this did not change anything. She suggested to use a different browser. I like AOL Gold and have been with AOL for many years - COULD THE AOL GOLD FONT BE MADE DARKER?
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LES KONOPKA commented
i get 90 emails a day from renter-info
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Elaine Harris commented
Very frustrating NOT to see the number of SPAM messages in the folder. Please bring that back!
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LANNY MOFFETT commented
As a workaround, if you hover the cursor over the Spam folder name, the number of messages will appear as "nn Unread, nn Total". So you can see how many spam e-mail you have.
I would still like to see the numbers displayed there all the time as it was before, and soon.
Updates to AOL Desktop used to occur multiple time a month. No updates have been posted in over a month. What is going on?
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FRANK WILSON commented
What is the matter with AOL that it won't put back the number of spam messages in the spam folder?
I pay you for the aol desktop gold service. Do your job! -
CLENTON BLOUNT JR commented
that is all
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CLENTON BLOUNT JR commented
Put the number of SPAM messages BACK!