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Let us click on an attachment and see it - not have to download it. Most are not worth keeping.

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MARY REVIERE shared this idea  ·   ·  Report…  ·  Admin →
Completed  ·  Product Support responded  · 

Thank you for this suggestion. This feature is now available on the Files Only view. When in Mail Read, select Files Only from the drop down that is defaulted to Mail in the middle of the top bar. Then click on a message to highlight it and right click to select interactive preview.

Thank You!
Desktop Gold Support

Show previous admin responses (2)
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  • Kyle Lyons commented  ·   ·  Report

    Please let us just open an attachment without having to physically download it.

  • LANNY MOFFETT commented  ·   ·  Report

    Stop the insanity and implement this request! Thanks.

  • LANNY MOFFETT commented  ·   ·  Report

    This item has been planned for almost a year. Please implement it. This is the way AOL Web mail works, copy the function over to the Desktop software.

  • KAY YORK commented  ·   ·  Report

    I often don't end up reading about any story on your web pages! I have to click through at least 10 or more different pages to find what the answer is to the headline that you posted, so Now I just delete and go on from there. Time for AOL to change their story pages because they are DISGUSTING!

  • Anonymous commented  ·   ·  Report

    Thank you! I agree that I want to READ the attachment before having to download.

  • LANNY MOFFETT commented  ·   ·  Report

    This has been Planned for six months. Please complete.

  • Anonymous commented  ·   ·  Report

    my ipad always lets me see the attachment without having to download it. avoiding the download will help me TREMENDOUSLY with my personal and business emails. Let us see it then we can decide whether to download it or not.

  • LANNY MOFFETT commented  ·   ·  Report

    Please move up the priority ranking. Viewing attachments already is implemented on AOL Web Mail. Transfer that process to AOL Desktop Gold. Thanks!

  • Gaile S. commented  ·   ·  Report

    FRUSTRATED AND TIRED OF SOOOO MANY ADS.....I am ready to leave AOL....now that we have to pay to use AOL there is nothing but ads and more ads.....most often cannot even read the article.
    And what the devil is this 'go to NEXT page' all about. Most of us refuse to read that garbage anymore.

  • Anonymous commented  ·   ·  Report

    Given that we can look at attachments on our Ipads, the value of AOL is greatly diminished. This is a critical failure for something we pay for monthly.

  • Pam M. commented  ·   ·  Report

    I gave this same feedback awhile back...we need it sooner rather than later!

  • LANNY MOFFETT commented  ·   ·  Report

    Glad to see that the status was changed to "Planned". Please implement as soon as possible. Thanks.

  • Anonymous commented  ·   ·  Report

    It is very irritating to have to download an attachment to see it - don't see the purpose of this at all; probably just another fabulous feature from AOL. Also, to have to agree to another "Terms of Service" just to make a comment is idiotic.

  • LANNY MOFFETT commented  ·   ·  Report

    I am surprised there are not more comments for this request. The original poster made the best case. As followed, AOL Web Mail give us a choice to download or view. Please make Desktop Gold consistent with Web Mail.

    Other users: please be heard by adding your comments and click on the Vote button at the top left of the page.

  • LANNY MOFFETT commented  ·   ·  Report

    I just added my vote to this request. The AOL Web mail does this, if fact it gives you a choice of viewing or downloading.

    If other users agree, please vote to raise the ranking on this request.

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