I attempted to make a minor change on the address of someone where the address was "dave" to just make it "Dave". However that one address change caused a number of other addresses to jump over into the name box and then have a complete blank in the address portion. I therefore requested AOL to take a recent entire address book for "*****@aol.com" and restore the entire address book with one from a few days earlier on the AOL's files.
My phone number is *-*-or *--**and my cell is *--. My own email address is "*******@aol.com" Thank you.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
Roger Kirchner commented
Its frustrating AOL never seems to fix anything. I have repeatedly tried to add to my address book only to received a default message saying try again in 5 minutes. Doesn't anyone at AOL care?
ALBERT DE PIETRO commented
I've posted this and many other bugs thru Report Bug many times with no resolution. On PC Win 10 when initiating an email by right-clicking a file and selecting "Send to > Mail Recipient" while the AOL app is NOT open, the AOL app correctly opens a Write Mail mail window, but does NOT load your saved addresses in the To: field.