error ET-5005 Requested message or attachment has an incorect ID
When I first sign onto AOL I get error ET-5005. "the requested message or attachment has an incorrect ID. " I get the same error when I access settings. It causes no further complications though, I can proceed as normal. I even uninstalled my AOL destop software and downloaded new software but the same message pops up.
This is a new AOL account, I have been a beta tester on my old account for 10 years and a previous one since 1998. I did save my address book, favorites and settings from my old screen name and applied them to my new screen name. I am wondering if that caused the error. So I saved the files with the new screen name and replaced them again with the new files.
I also signed up for Beta (I think, its hard to tell) and also agreed to a 30 day trial on paid account, so maybe the error is due to that.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.