Using Unread Button is Now Slow
In the past, marking an e-mail Unread was immediate. Now, and for the past few weeks, it takes several seconds for the icon in front of the e-mail to change. Why is that? Can this function be returned to the prior speed? Thanks.
To resolve the slowness and performance issues, please try the troubleshooting solutions below: 1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately. 2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.
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morpar commented
Takes too long to load everything, including your pages. Cache, foot prints has been cleared. I don't want to talk to technical support. I want this fixed for the amount of money I pay.
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JAMES T STEWART commented
every article I click on takes way too long to load today. What is going on?
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John E (Jack) Merrifield Jr. commented
This New UP-DATE is TERRIBLE... EVERTHING IS OVERSIZED!
PLEASE CORRECT IT to what it was BEFORE.
I've been bata testing in 2000's & know you can do this... PLEASE
Revision 11.1.4398.... SUCKS.... Please correct it! -
WORLD OF TRAVEL commented
ADG is slow cannot open the new mail it says there's one email but it not popping up on the new mail not unless you get out from ADG
ADG is up to date. -
STEVE MAYBERRY commented
Might rename this "thing" AOL (Not Responding) or AOL (blue circle revolving) as it would be more appropriate than "Gold".....sorry, it's been in motion for seven years. Should be better by now.