AOL Client continues to be buggy --- WHY??? AOL 9.7 worked!! What is wrong?
WHY do you keep screwing with your AOL client? It is slow and buggy as always. NEVER happened BEFORE this ****** GOLD. When AOL was owned by AOL the company it worked great. NOW it is slow and sluggish. I have to re-start my computer to fix the issue. Restarting the AOL client does nothing. Can you fix this? I have an up to date PC that I built...super fast AMD processor....8gb memory.....Win 10 latest updates. Can you please respond? I have been with AOL over 20 years. I was a beta tester for many years in Northern VA where AOL began. Thank you. ****@aol.com
Fred Schall
shared this idea
To resolve the slowness and performance issues, please try the troubleshooting solutions below:
1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.
3. Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications.
In case you continue to experience performance issues, please call us at 1-888-265-3733.
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Bill Banholzer
commented
I am getting a delay on my address book for groups it always says 5 minutes I push button and loads something wrong.
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ERIC BLOCK
commented
Please1
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ERIC BLOCK
commented
Slowwwwwwww......
Fix it -
MARY KARIM
commented
The number on read email is not correct. If you don't have any emails it still says you do.
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ALAN B COX SR
commented
Typical software update. Fix one thing and break 5 others. For the last week, I had had emails flagged as SPAM that aren't and have never been before. What is software going to break next?
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Wallace Wright
commented
i can not do my estimates or run my business with this problem continuing going on. Thank you
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Wallace Wright
commented
slow will not write mail, slows stops then freezes. when copy paste and edit on saved email
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LORI ISABELLA
commented
Ever since the new version of AOL software was sent out (when the color scheme went from blue to yellow) I have had increasing problems with my emails being delayed or sometimes not arriving at all. I haven't updated to AOL Mail+ yet, but do pay a monthly fee for AOL service. I've filed bug reports, given feedback in the Google Play Store and done multiple chats with AOL Tech support. I'm starting to feel like this is "feigned incompetence" to try to force AOL customers to upgrade to AOL Mail+. My suggestion... fix this!
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Steve Etter
commented
Make my email a priority over video ads and all the marketing AOL gets paid for. I pay for email make IT load properly and usable!
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Rick
commented
I wonder if the people at AOL realize that it's browser is not acting right. Functions work only after multiple clicks and most of the time I click I get a function menu pop-up that i don't want. Watching a YouTube video requires multiple clicks to start and I get unwanted function menu pop-ups navigating.
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Jerry
commented
I just got the same response from Capital One. When will this be fixed !!
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Anonymous
commented
Why are we all still getting this OOPS message *** ? ? Why does AOL have to be such a bunch of **** ?!?!?
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Joseph Sebastian
commented
Fix AOL so that there is not a long delay for sign on. It is currently taking as much time as old dial up sign on.
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Barbara
commented
Solitaire Blitz always freezes or does not load...I have been having this problem for awhile now and it in not my PC. I have had the Geek Squad look at it and they said it was in AOL software. If this continues I will not renew my AOL nor my POGO. I have been with AOL since 1997 and I really find this very sad that you don't care about your paying customers.
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Joseph Sebastian
commented
Fix AOL Gold so it does not take so much time to sign in/on. My Gmail account takes no time at all.
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KRIS STIRLING
commented
Why is this still a piece of crab web site that I pay for. Mail always has something not working right. Content freeze up everyday. Are you not tired of being the joke of the internet. Step up your games,
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Terry Buelow
commented
Unable to access and use Capitol One account on AOL Desktop Gold. Called Capitol One and they have discontinued support of AOL because of antiquated software. Have to use Google Chrome or some other to pay account. Why do I have to pay for AOL if I can't use it to access this type of account?
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RICK FREED
commented
aol is a joke! gmail for FREE blows it away! I can walk a mile till it loads, and my PC is fast, why don't you fire the IT guys and hire some from Gmail! I can read and write ten emails while AOL loads, soon I will wipe off my PC and send to the garbage where it belongs!
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BOB KRAMPETZ
commented
I'm locked out of my financial access with this browser, I get emails telling me
to "Click Here to Login", then UPDATE Browser to continue. -
s
commented
Agree. Today mailbox in Gold is a mess. Opening emails takes forever. So much spam lately. PLEASE FIX!