Thanks for raising this issue. It’s understandable that you’d expect a chosen background image to display at its normal size, especially if it worked differently in the past. Since Desktop Gold does offer personalization options for background images in settings, including selecting pictures from your device, it does seem worth checking those controls to see if anything there affects scaling. If the image still appears oversized, it might be something the development team needs to look into further. Providing clear examples of what you’re seeing and any steps to reproduce the behavior can help the team investigate and improve this aspect of the experience.

A while ago, I reported twice that the background we choose from our device to use on AOL Desktop doesn’t display at a normal size; the images I use appear huge. It wasn’t like this before, every time they make changes, it gets worse. I didn’t even want to keep insisting about the huge backgrounds—they ignored me. I think AOL doesn’t have someone professional to make these changes. Little by little, AOL’s prestige is going down; it’s not and will not be what it used to be.

I have been with AOL so long I cannot change. Please can AOL stop being so slow?

AOL is SOOOOOOO slow :O(

When are you going to fix the TAB problem--festering 5 days and running. My business is suffering. When are you going to realize that one of your techies did something unintentionally that has to be *remade now* and this has to be priority one

Calling your phone # in the Phillipines is a waste of time. This is a serious back office issue and nothing you're doing is working.

I can send something from the mobile app and have it in seconds but I send it to my pc it will take forever to the email to load ? This is a brand new Windows 11 Laptop

When using AOL desktop gold browser it's not allowing the member to multitask. Screen is stuck to one browser page only.

Password Manager is flaky as heck. Currently it is not working. Sometimes it does. I have turned it on, turned it off, cleared cache, cookies, browser and download history. Turned off my security software, rebooted, restarted etc... I deleted a bunch I had in case I had to many. NOTHING WIL MAKE IT WORK AGAIN JANUARY 14, 2026. I created a bug report, but, as usual, AOL never responds to my requests. And I'm a paying AOL Desktop gold user. This is poor, poor poor performance for any company.

The Zoom percentage option is not working when click Edit and then Zoom. I'm visually impaired and it's hard for me to see and read the text.

can not login to the kohls.com website getting error
We weren’t able to complete your login.
already contacted the kohls service
said aol has been restricted because need's to update to meet the kohls security requirement
aol browser is already updated

n/a

i can't log in on a specific websites using the new/old pasword i just created inside ADG

I was told several months back that this problem would be fixed in a future update.

These "suggestions" or whatever they are are a nuisance. Please remove that feature.

I can not change the privacy controls on the dashboard no matter if I change browsers, turn off the VPN, etc. It says "OH NO Were were unable to process your request. START OVER.

Crazy, I've tried it through the desktop and mail.aol.com as well. Nothing works. I called into the helpline and spent forever talking with them about it. This was their best suggestion to submit feedback. PLEASE FIX!

When I delete a contact, it goes back to the top of the list. This is not ideal when deleting multiple contacts since I need to scroll down every time I want to delete a new contact.
I worked with AOL tech support and they said that this feature is not available. I think it will be better to have an option in the future to select multiple contacts that we want to delete (same as we do on emails).

How long is this "upgrading" going to take? I have selected what appear to be the right choices but the keys present themselves every time zi sign in and I al finding it a nuisance . . . is there a way to know if I am 'doing IT' right or wrong?
Fr R

I pay for aol gold, but the continuous loading of videos on the middle of the home page slows down everything and make the "aol not responding" message stay on most of the time. Using any other application is also slowed as aol hogs all the bandwidth. I'm having to close aol to be able to use other applications and have been switching my work to firefox and chrome. If you want me to continue paying, you need to fix this pronto.

I am getting a delay on my address book for groups it always says 5 minutes I push button and loads something wrong.

Please1