Inbox/New Mail folders are occasionally empty. At other times, even when emails appear, they cannot be opened. This has been going on for too long. How come you can't fix it?
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Gary Woodward
commented
Just started within the last 3-4 days. There was a Windows Update a few days before, could that be an issue? Also reported as a bug, and no response from AOL, guess it's not a concern for them as long as we keep paying $$$ per month.
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WILLIAM KUHN
commented
I understand that back when I started with AOL in 1993, the cefsharp browser subprocess was the method for AOL to connect to the internet. This is 2026 you really need to update the code so not to be dependent on this subprocess. It takes up extra memory, once on it keeps generating multiple instances of the program that eats memory. It seems to cause other multiple issues too. I am finding on line websites that do not work with AOL but works fine with Edge or Chrome. I have to wonder if this sub routine is causing the issue. Though I'm a long time customer, I am strongly considering cancelling my subscription to AOL and start using a browser that will support all my on line work. Please fix it. Thanks
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Arnold Schoenbachler
commented
i AM GETTING REALLY SICK AND TIRED OF READING "AOL NOT RESPONDING" and watching a blue circle spin and little dots around as I look at "loading"! Click on mail and 10-15 to load, then another 20 second to after hitting respond for it show up so I can respond~ Every update seems to make things worse.
Get some TECH people in that know what they are doing and correct the issues -
DAVID GOLBER
commented
I pull up an email. The header comes up ... and then I wait forever for the content to fill in. It's not my system, it's not my connection to the internet. I know because I can test. It's AOL.
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NANCY ARNDT
commented
This should be easy & work well when clicked on! Be it mail or spam!
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karenreckner
commented
Having the same problem for about 2 weeks. Have to log into Facebook from Google browser, works fine then.
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MARGO SEEGRIST
commented
In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get in very easily so I believe it has something to do with the AOL software. Help!! I posted this as a bug. I was working with it for almost an hour yesterday and today and the same thing is still happening.
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Anonymous
commented
the sound is working fine for me, but i noticed if I uninstalled windows media player legacy the sounds stop, so it must rely on that?
try going to Control Panel (or go to Start > Run > and type in "control"), press programs and features, on the left of the window, press "Turn Windows Features on or off" then in the pop up window check the box that says "Media Features" and press OK. This worked for me and restored the sound
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Mike Halpert
commented
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Nati Beese
commented
sound is missing
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Thomas Benac
commented
Fix YGM PLEASE
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ANTONIO MUNGIA
commented
AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.
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Anonymous
commented
Title says it all. When you type in a product you want to search for on shaws.com or acmemarkets.com, you can never submit the search. Not by pressing the Enter button on the keyboard, and not by clicking the magnifying glass icon in the search bar.
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Ward Lape
commented
compatibility of Aol Desktop gold in Adobe