AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
-
AOL desktop Gold
In the welcome program for news,, get constant blinking when pulling up a page---been dealing with this over a year-- AOL has reinstalled many times, but it still occurs.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
McAfee not user friendly
I am enrolled in McAfee Security as provided via AOL Gold. I am not very happy with McAfee. When I initiate a scan of my computer, the app runs for hours with out any indication of what it is doing, finding or how far along it is on the completion of the scan. The old Super Antivirus Spyware was a much more user friendly and informative app.
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-800-827-6364.
-
I want to go back to a old password and it will not allow it?
Why won't you allow me to return to a old password
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
Menu keeps popping up
PLEASE FIX THIS BUG!!!!!!!!!!!!!!!!!!!!
This menu box keeps popping up with every click of my mouse...
(Back, Forward, Refresh, Undo, Redo, Select All, Create Shortcut, View Source, Print, Print Preview, Add to Favorites, Properties, Pop Ups). It is popping up while I am typing this feedback. It is quite annoying. I have to click on another spot on the screen to make it go away and then I have to re-click to try to get to where I was going. This menu sometimes keep popping up, 2-3 times back to back, when I am clicking on another spot on the…Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL News page is not allowing to save the local zip code
AOL News page is not allowing to save the local zip code
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Gold goes un-repsonsive.. has happened 3 times in a row now. Please fix
I have been in a chat room and go back to the Chat Room Listing and Gold goes un-repsonsive.. has happened 3 times in a row now.
Please fix this version on AOL or go back to the old version that worked.Please report this problem to our AOL Desktop Gold team so they can investigate it further:
1. Click the Help button in the top-right corner of the AOL Desktop window
2. Select Report a Bug from the drop-down menuIf the problem persists, please call 1-888-265-3733 to have one of our Technical Support Agents investigate the cause of this issue.
-
problems across the board; getting in, opening, sending. DO SOMETHING.
problems across the board; getting in, opening, sending. DO SOMETHING.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
On my welcome screen in the bottom of the main picture where you click to read what it says about the picture . everytime this video comes v
i would like to ssee the black spot underneath the regular pictiures on welcome disapear. sometimes in the black space it say sent in error i would like that black spot gone and receive any thing in error
I would like to have an expert technician investigate the issues you are experiencing. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
-
AOL Desktop Gold not launching
I just try to get on and it wont let me connect to AOL gold.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at: 1-888-265-3733. Our experts are available 24/7 by phone.
-
MY AOL is not working. Been using AOL SHIELD FOR OVER a MONTH, and now it's sending me ***** fotos.!!!! PLEASE FIX ASAP so I can LOGON!
I cannot understand what is happening, cannot get onto AOL (most important) THere seems to be no one to fix the trouble! Please help! Jean
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Delay in getting email on desktop
I can't see any emails after mid-August from the AOL desktop. Emails show up much faster on the mobile app and in other apps using my AOL account. On the desktop, whether on the AOL desktop or by going to aol.com, there is a serious lag in the time an email shows up.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
AOL Gold May 2019 crashes every 5 minutes
AOL Gold 11.0.2285 in Windows 7 now (since May 2019) crashes every 5 minutes trying to read mail.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
-
The swamp has hit my address book
something stupid is happening. My address book is swamped with additions I did not enter !
How can this happen ? Most important , how do I stop this intrusion !
Just when one reaches the point of accepting the fiasco of changes that have been passed off as "improvements" then you find another curve ballI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
How come half my AOL is in German and half in English? (Fortunately I can read German)
One language is better than a mixture on nay page
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733.
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
I'm getting "An error has occurred. Please try again later." when I click reply in one of the items in AOL Gold. It was working before. I al
I'm getting "An error has occurred. Please try again later." when I click reply in one of the items in AOL Gold. It was working before. I already updated the Adobe flash player. Please fix this. Thank you
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
-
Need installer
Not sure how but my son lost AOL gold on his computer it's a blank white icon, we tried downloading online but it wants me to pay for another membership? Copied the installer from my laptop to a flash drive tried installing it tells us that both my screenname and his are not valid on the client or something along those lines. I pay for AOL every month, it's not due to be paid for a few days... How can I reinstall his aol gold so that he doesn't lose anything he saved on aol?
Let me put you in contact with the AOL Desktop Gold team so they can help you out. Please call them at the number 1-888-265-3733
-
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
Our experts are available 24/7 by phone.
-
I don't like AOL Gold making my hard drive run 100% of the time I'm using AOL. Please stop that!
I have 3 different computers, and on all of them whenever I'm using AOL Gold my hard drive runs 100% of the time. The hard drives running 100% of the time when using AOL Gold needs to stop!!!
I would like to have an expert technician investigate this. Please give us a call at 1-888-265-3733.
-
AOL Gold......I mean "OOPS"
After more than 600 revisions to this defective browser (since I got duped into signing up) it still crashes all of the time and won't open websites, even after I just had them open moments ago. They finally got the browser to open up and start without crashing, but almost daily I have to completely reboot my computer in an attempt to get this horrible thing to even attempt at working properly. I see they are now offering a "Pro" version of AOL Shield....hmmm. I wonder if that one will operate without crashing all of the time.....
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
- Don't see your idea?