AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3075 results found
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In the lst month on AOL gold, you have added a gold bar across names in e-mail as well as the blue bar across the names I am working with. s
Give us a choice on having both blue and gold highlights on mail or just one as before. Very irritating to work with 2 highlights moving. Thank you. Tech could not solve. IT dept. problem.
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Issues in aol desktop gold
There are still issues with aol desktop gold. I have complained about some of these in the past.
1) Optimize aol in covid related times. I have noticed that the software still isn't right when either reading email or reading aol news articles. The software can freeze up or be very slow to respond. I thought that these issues might be due to a bug in the software, but it may also be due to covid related times.
Since a lot of us work from home, the aol software might not be optimized to handle all the traffic from it's…
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re: email please return to former format.
chrisje5959 shared this idea Please post on how you were able to get aol to > Thanks for reducing the e-mails size back to regular when I look at them.
I just want to thank you for removing the increase in size when looking at my e-mails. It shows you do read our problems and act on them. Thanks again. All of us are asking continually to please return to former format. -
AOL Gold delete SPAM goes to deleted, should go away forever like AOL web mail
AOL Gold does not permanently delete SPAM, leaving it is deleted mail where it might be accidentally accessed. This is especially sad as Gold users are often the older generation not comfortable on the AOL web mail. AOL web mail permanently deletes SPAM (unless you actually move it to the trash, so maybe a bug, too!).
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not able to complete documents from urls requesting information
I many times have to download and fill documents from government
resources and other documents that require to be filled.
I would like to recommend that AOL become compatible with Edge or Chrome. It is very annoying when completing a document. Then it fails which causes the end user to switch and copy and paste into another browser and start over again. -
Browser
Not sure what is going on but when I try and go on the Kroger website I get this Please disable any pop up or ad blockers and try again.
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Jackie Lawson and Xfinity web sites
This problem with Jackie Lawson cards. My AOL browser will no longer work with their site as ell as Xfinity..
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chat rooms
Why even bother with AOL , if you get rid of chat rooms?
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AOL ARE COLOSSAL EXTORTIVE, IDIOTS. READ WHY
We, as AOL customers, paying for what used to be free, are now provided a substandard, trouble prone, inferior product, now with AOL GOLD, has an ever expanding global reputation as problematic junk, now moves forward to blackmail and extort its paying customers, denying program access with the advent of Microsoft .Net framework 4.8 window upon the program open, which basically locks up the AOL GOLD program until you either buy it or HIT cancel to get to your options, personal work and/or anything involving the correct operation of AOL GOLD. Beyond idiocy. If I had the money, there is…
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screen is rotated. How do I get it back to normal instead of e' h aredtanglar position
text is rotated. Need to get it upright Need number to call and talk to person
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Favorites List is mixed up between different user names.
Favorites List is mixed up between different user names.
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Why isn't the date the suggestion was made listed with the post?
Why isn't the date the suggestion was made listed with the post?
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When Your Tech support
Asking for a phone number by itself is not a verification. An unauthorized person can give their phone number and if this is not checked by the agent against the known number for the authorized person anyone can be authenticated.
All agents that request a phone number for a final ID verification need to know the phone number of the individual calling before they ask. -
April 03 and another AOL malfunction slow to open and close features articles links
aol is now barely working when you open or close emails or links
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Mail Returned
I NOW Use A Different Company For Tech Support BECAUSE AOL Help Kept Sending Me To Them Anyway......So I Cancelled AOL.. WTF,...
(W-ednsday T-hursday F-riday) .....If AOL Can't Do It & They Forward Us To Another Service Why Should We Pay For BOTH?.... I Also Dumped My Paying Account Of 18 Years & Now Use The FREE AOL... I've Watched It Go from "Bad To Horrible" & I PAY For IT? -
search option to find a specific entry on toolbar
After an entry is added to the TOOLBAR through the Favorite, make it easy to find the entry on the TOOLBAR though a search function
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The new Star on the right side of the screen that shows up when you are reading an email, prevents you from accessing the bottom of emails.
please get rid of the star on the right side of the screen when you are reading emails. It prevents you from seeing the bottom of the email and saving it, deleting it etc. It is very annoying!
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Buttons at bottom of each piece of e-mail -- SAVE, MARK UNREAD, or DELETE -- have become obscured by AOL upgrade.
Since the recent upgrade, the size of opened e-mails is slightly larger. This obscures the SAVED, MARK UNREAD, OR DELETE buttons at the bottom of each piece of mail. I have to use a work-around -- an extra step or 2, which is time-consuming -- to designate how each piece of mail should be handled (SAVE, MARK UNREAD, OR DELETE). I agree with other users that the new orange highlighting of mail is, at best, unnecessary and, at worst, annoying. The ineptitude of AOL never ceases to amaze.
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setting bcc, cc etc to send email
sending mail bcc , cc etc you have to go the bottom of the screen for each one. The old way was faster it was right by the name. Please reinstate the old way or make us able to reinstate it using settings.
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web pages, it goes back the AOL search Results every time!!
Ref # 17777832
issue started in 2021, when i try to open a link it got to the AOL search results when i want to click a link in my favorites, e-mails, other web pages it goes back the AOL search Results
please help this !!! you can see in my call history that i have been dealing with this for a a very long time. please consider a Bata Version i was told about or a patch~
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