AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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Mail is messed up and it happened on 5/6
Mail changed yesterday (5/6) so the subject is on the rightmost side and is very inconvenient and annoying. When my mail initally deploys, the subject is in teh correct spot but then blinks and shifts to the right side. Don't know what you guys did but it messes me up big time. Tried to access "AOL Help" and the person tried several things and nothing worked. You people must have done something on 5/6 to mess up mail but I, for one are very unhappy. Turn it back the way it was!
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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realtor.com not working
realtor.com is not working properly, when calculating commute time, it just shows please refresh browser and can't click on the heart button,
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Box on top toolbar where you click to get info has been empty for 2 days. I can't even see Report A Bug to report it.
The box on the top toolbar where you click to get info has been empty for 2 days. I can't even see Report A Bug to report it. Please fix this
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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pics are not being sent today/had trouble rotating them lately
pics are not being sent today/had trouble rotating them lately
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I received my bill. I did NOT want your "upgrade".
I tried to cancel entirely. Was told I could go back to the $4.99 but aol would not adjust this bill. Really? I did not authorize the new charge. I have been an aol user from the beginning and the service has declined. This is theft. You do not change a rate without agreement.
I’d like to have one of our Technical Support agents to look more into this. Please call at 1-800-827-6364.
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Aol Gold Disappeared Off Laptop
Aol Gold keeps disappearing off my laptop. I have reinstalled it 2 x's in the last month. Think you should know about this bug!
I’d like to have one of our Technical Support agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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delete
receiving unknown number format on the top part of the delete pop up message.please check for any issue with software,and an additional message saying that they need a firewall installation.
Let me put you in contact with the AOL Desktop Gold team so they can help you out. Please call them at the number 1-888-265-3733
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PASSWORD
AOL........STOP HARASSING ME WITH YOUR PASSWORD CHANGE EVERY MONTH !!!!!!!!!!!!!! THIS IS MY ACCOUNT,I PAY FOR IT SO KNOCK IT OFF !!!!!!!!!!!! FIX THE PROBLEMS AOL HAS & LEAVE ME ALONE !!!!!!!!!!!!!!!!!!!! I GIVE U MY PHONE NUMBER U'LL GIVE IT TO: VERIZON,OATH,YAHOO & YAHOO WILL GIVE IT TO MICROSOFT & GOOGLE !!!!!!!!!!!!!!!!!!!!! ***** U !!!!!!!!!!! IT'S NOT GOING TO HAPPEN SINCE NONE OF U GIVE A **** ABOUT MEMBERS PRIVACY !!!!!!!!!!!!!!!!!!!
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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Stop the virus links which are appearing under the news articles. There is one today under the story about the diver finding the skeletons.
stop the virus links appearing under the news stories. There is another one today under the story about the diver finding skeletons in the river. It is the one on the left with the photo of the plastic surgery gone wrong on the female celebrity. If you click on it, it says your computer has a virus, and you must send in (ransom) or they will run up a bill.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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Saved email Blank? Fix that ASAP
When I open my Saved emails they are BLANK!!! What is the point of saving them when they are not there to read. Fix that ASAP
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Verification Code
Account verification (for AOL Desktop Gold on my desktop computer) is flawed because number of digits texted to me were greater than number of digits accepted in box where I was meant to type in the verification.
First code was 6 digits. NG. Hit "resend". Second code was 5 digits. NG. Hit "resend". Third code was 4 digits. This one I was able to type in, and therefore access my AOL Desktop Gold.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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This is something our technicians can help you with. Please contact them at 1-888-265-3733.
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Cost of AOL
I am disappointed in the cost of AOL. I remember a few years ago I called and my rate was adjusted to make it more affordable for me. Unfortunately now with my usage limited to an Apple IPad I can’t take advantage of the Desk Top and chat rooms... so basically I’m paying a lot for Emails and news headlines... Can you help?
Please call at 1-800-827-6364 and one of our customer support representatives can assist you in choosing the best plan for you.
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My AOL Desktop Gold is not working
I noticed there are others who cannot use their AOL Desktop. It freezes up when I login to AOL through AOL Gold, and the only way I can even get on is to go through Firefox. What is going on? I liked the old AOL better. They really messed up AOL. I have been with for over a decade.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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AOL GOLD IS SO SLOW ITS NEAR UNUSABLE
AOL GOLD IS CLUMSY, SLOW, CUMBERSOME, INEFFICIENT AND STILL CONTAINS MANY GLITCHES WHICH SHOULD HAVE BEEN FIXED MANY MONTHS AGO, LIKE LAST YEAR. AOL GOLD LOCKS UP YOUR COMPUTER REQUIRING CONTROL-ALT-DELETE FREQUENTLY. AND, SOMETIMES THE LOCK IS SO COMPLETE THAT EVEN THAT WILL NOT WORK. THE COMPUTER MUST BE OUTRIGHT POWERED OFF AT THE MAIN SWITCH. THAT'S PRETTY BAD. AOL GOLD FREQUENTLY CRASHES THE PROGRAM REQUIRING COMPUTER REBOOT. ITS THE ONLY ONLINE PROGRAM I KNOW OF THAT DOES THIS. IT IS FAR FROM COMPATIBLE WITH WINDOWS 7, VISTA AND OTHERS. ADD TO THIS THOSE IDIOTIC AOL SERIALIZED NEWS STORIES WHICH…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Generating end of word before you finish typing
Why when typing an email, the software generates the end of the word before you finish typing ..thus when you finish typing the letters are duplicated
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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aol desktop gold no longer saving my username and password for the websites that i used to visit.
help us to fix the issue asap
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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Password
Why is my save password checked off. I never checked it. I undo it and it's there next time I sign on
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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email is regularly NOT working. Why? Oh and what about all the OOPs notices I get
Here's my idea. Get AOL Gold running properly. I am paying for this gummed up mess.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018
New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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