AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1470 results found
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Spam that doesn't appear on my screen so that I can delete it!
My screen tells me that I have 1 email in my Spam folder. When I go to the Spam folder, nothing is there. If I press "delete", the folder is not cleared out; if I have a 2nd piece of Spam, I press "delete all" but the phantom Spam message does not go away. The old AOL software was good; why did we have to change to something that is not configured as well as what we had? I've never had this problem before...and I want it to go away!
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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I CANT GET TO MY MAIL SAVED ON AOL????
I CANT GET TO MY MAIL SAVED ON AOL????
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Aol Gold diapered on all of our computers
We have AOL gold or should I say we had AOL gold it is no longer on our computers 4 of them. AOL has no trouble with taking out my payment for something I have to go onto Google just to get into my account and I can not get in to cancel my account. If I am going to have to use Google to check my mail I may as well have a free account.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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saving passwords for websites
this sequence does not work:
Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials.Enable or disable the Password Manager
1. Log in to AOL Desktop Gold.
2. Click the Settings icon Image of the Settings icon. .
3. Click the Browser option on the left-side of the window.
4. Click the Passwords tab.
5. Select 'Offer to save passwords I enter on the web'.
6. Exit out of the Settings window.
Tip icon.To disable the Password Manager, follow the same steps as above but de-select the box next to 'Offer…I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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THE PRINT PREVIEW PDF OPTION IS NOT WORKING
FIX THIS FEATURE ASAP
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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in-bedded programs in GOLD
The USPS will send you an email of mail you are to receive that day if you sign up for that service. In the email is scanned pictures of each letter. Those scanned pictured are not displayed when using AOL Gold. They are displayed in Chrome etc. Can this be fixed???
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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volume
When you select a news item on home page why does the volume TRIPLE? VERY INNOYING
Please report this problem to our AOL Desktop Gold team so they can investigate it further:
1. Click the Help button in the top-right corner of the AOL Desktop window
2. Select Report a Bug from the drop-down menuIf the problem persists, please call 1-888-265-3733 to have one of our Technical Support Agents investigate the cause of this issue.
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Unable to load your portfolios Please try reloading the page.
"Unable to load your portfolios
Please try reloading the page."
All of my Yahoo portfolios are down.
Never once did I see AOL advertise the fact that it had the best portfolio layout and features when Siffig ran the portfolios. I guess management is not very capable of organizing AOL into a needy service (ie one people pay money for). Popular photography magazine did the same and now it is defunct.Please contact Yahoo finance team here
help.yahoo.com/kb/finance-for-web -
What is Imap? Never had a password or used it...been with AOL over 20 years
How to simply reset Imap that was never given to me or used by me
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I keep getting Stupid emails
AOL Powered by Sigfig
Daily Portfolio Report
Jan 15, 2019
View My Portfolio >
Accounts
Your Portfolio Total: $743
1-Day Return: -0.3%
You
DJIA
S&P 500Top Movers Today
Latest Portfolio News
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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Email Font
I posted that my selected font, size and color will not save. I received a reply stating that my issue had been merged with another and included were the instructions for setting the font. I have followed those exact steps no less than half a dozen times and my font is still not set to what I chose. So obviously something needs to be done. This version of AOL stinks!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why are you shutting down PC Tune
Why is PC Tune being discontinued? I didn't find any problem with that software.
I would like to have an expert technician investigate this. Please call us at 1-888-265-3733.
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Graphics
Graphics don't show just stupid little boxes. What is your problem? Tell me why I should use AOL! I can use another server to get this type of mail.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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My incoming email suddenly stopped Saturday morning January 12 2019.his?
My incoming email suddenly stopped Saturday morning January 12 2019. Outgoing email is fine, incoming is blocked. Why? Is this a problem unique to me or a systemwide problem?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Not being able to erase all the past "deletes", "saved", etc. emails is awful. Why did you do this?
Not being able to erase all the past "deletes", "saved", etc. emails is awful. Why did you do this?
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL Gold is a routine disaster, cannot Fwd emails many days, Address book shows triple for each group.
AOL Gold is a routing disaster for my wife and me. Many days, it will not Fwd any emails, right now my address book shows triple for the various groups, 2 of the 3 are blank!
I have been an AOL used since was back in the 1990's. I do not want to change to another server, but about read to. Now we are paying over $5 per month and getting continual frustration what, if anything is being done to make things work right like they used to, when it was a free service?I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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How can I fix ERR27?
How do I fix ERR27? (stopping email)
Let me put you in touch with one of our Technicians to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Need AOL V9.8.2 for dial-up.
I have an old functioning desktop computer with dial-up capability. I would like AOL to send me CD with the AOL V9.8.2 to install on this old computer. I also need CDs to install the AOL component software for AOL Dialer and AOL Shield as I am unable to download anything from the Internet because current browsers are not supported with this old computer. What is the AOL phone number to call to obtain these CDs? Thank you.
Please contact one of our agents at 1-800-827-6364.
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when we try to play video in adg it does not make any sounds, went to settings set sounds in default everything was checked unsintall
when we try to play video in adg it does not make any sounds, went to settings set sounds in default everything was checked unsintall
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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whenever I open email it does NOT fill the window so I have to keep scrolling to the right to read each line, then scroll back again to left
Whenever I open email it does NOT fill the window so I have to keep scrolling over to the right to read each line then back to left again for next line. EXTREMELY annoying and time consuming!!! Never happened in 9.7. When I download an attachement, if I go back to same email to read attachment again, in 9.7 box came up saying "already downloaded" with options to "open file", "find file" at top. Now it downloads the attachment a second time!!! There is no way to reopen the already downloaded file. PLEASE FIX!!! This has been going on for…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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