Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3075 results found

  1. news delete

    Give me the option to delete your news feed, I don't need to be told how to think.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  81 comments  ·  News  ·  Admin →
  2. News report for Harrisburg PA area

    The greater Harrisburg area (capitol of PA) has a population of over 700 million people including Lancaster, Lebanon, York PA. Why don't we get a regular News Report??????

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  3. about a week ago your presentation of the sports news changed and downgraded to ****-you used to change your sports postings daily-you now h

    about a week ago you changed your format and presentation of sports info-u now have had the same posting up for 5 days and not the quick access to info on the different sports -u used be current and good-you now **-PLEASE go back to the old presentation

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  4. pictures

    Stop posting pictures

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  5. Avoid long waits on the phone and prevent dropped calls

    Like other companies, implement an automated que call back service so customers don't have to wait on the phone to talk to customer service. Avoids the frustration of prolonged on hold AND the frustration when the on-hold call is dropped and the customer has to start all over again. Recently experienced several hang-ups and almost discontinued AOL as a result. Fortunately Mard was able to solve my connection problem or I was going drop AOL after 35 years.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  6. Get your head out of your ****'s

    I am so tired of opening an article and the Photo of the lead individual is NOWHERE to be found. It is occuring on the old time stars who are still alive. This is not the first time this has happened. Last time was on the ownership of yachts. Oprah was featured shown also was a bilious "Red" vessel and no info on this. I am **** tired of you featured failures. Maybe time to tell AOL adious.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  7. pictures

    Please stop posting pictures of the orange has been nobody. They make me ill.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  8. Because we

    Given that we can post birth dates in our address book, it would be great if AOL could post an alert on our Email address indicating that it is a person's birthday - Facebook currently does it. If the capability is feasible please notify us when it is in AOL Gold so we can enter the dates.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Address Book  ·  Admin →
  9. Get rid of the point system! It means nothing except a popularity contest and that is NOT what AOL is supposed to be!

    The point system is a popularity contest and that's disgusting! If people don't like a post then, fine, thumbs down, but now giving points for the number of posts, the number of posts that are liked or read, is ridiculous, unfair, and totally disgusting. GET RID OF IT!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  5 comments  ·  General  ·  Admin →
  10. The note about Florida's voting law that went into affect as "limiting voting rights" is an outright lie !

    Please retract this and offer an apology ! The voting law does not restrict anyone to vote - you have your facts wrong!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  News  ·  Admin →
  11. AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run ver

    AOL Gold is as terrible as it's been since day 1. It sucks up so much memory, RAM, and resources that it makes both of my computers run very slowly. AOL has been promising to improve it since Day 1, and it never gets better. Every platform that AOL used before Gold worked so much better than this disaster.I'm glad that Verizon sold AOL so maybe the new owners will care enough to improve it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Admin →
  12. tO ADD NAME TO GROUP SHOULD JUST ADD NAME AND THEN SAVE

    To add name to group should just type in new contact info and hit save which worked in the old days. Now have to go through several steps to get new name in group. Much too complicated.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  13. Change the Write to include it in the Library -like before -now I have to put it in manually

    AOL Gold is not saving my new email customers automatically like before. Now I have to manually add them individually to my Library if I want them saved. This took place a few months ago. AOL is the only one where I have to do this. Now it is two steps. GMail does not have this feature you just installed a few months ago - they have only one step - type in the new email address & it goes automatically to the Library. It seems that AOL is going backwards having taken this feature off. i'm seriously thinking of…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
  15. i am not satisfied for i have doubled icons and missing icons on carrousel

    the icon from carousel is doubled and also missing. need to fix the issue as soon as possible

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Toolbar  ·  Admin →
  16. AOL and Publishing Truthful Articles

    On the Welcome page there was an article today about how you might have household items that are worth thousands of dollars to collectors and you don't even realize what you might have in your home. The article was written by someone named Gur Tirosh.

    In the article, this person said that Corningware pieces are worth big money and that if you have some pieces, you can get thousands of dollars possibly on eBay. I happen to have three pieces of Blue Cornflower pattern Corningware, so I got all excited from what I read. I went to eBay just to…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Welcome  ·  Admin →
  17. sending problem

    Initially the issue is that an email with a attachment (MP3) that had 13 valid cell numbers that is being sent out through vzwpix.com (internet for sounds) did not sent out totally getting 7 undeliverables that do not tie back to the cell. My complaint is that i just wasted my time with tech support and wanted me to re send the email one by one to identify which cell number did not go through.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  18. Fix your site so i can reuse old password.

    I have like 6 passwords memorized I can't use any of them even tho I haven't used some in years it's annoying and BS and I'm not going to make a new password that I'm just going to forget

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Account  ·  Admin →
  19. Where is Rush Limbaugh's obit on AOL?

    Where is Rush Limbaugh's obit on AOL?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  News  ·  Admin →
  20. Browser problem

    I'm tired of paying for AOL and not being able to use it for my online banking as I could in the past!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Browser  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base