AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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AOL GOLD address book is still not working. If you add a name from 'all contacts' it goes in but does not stay in.
AOL GOLD address book is still not working after all this time. I have reported this many times. One Example: If you try and transfer a name from 'All Contacts' to a folder below, it goes in but after AOL GOLD is closed it does not stay in. The address book is a complete shambles. Very poor planning on the upgrade.
I’d like to have one of our Technical Support agents look deeply into the issue you experienced with the address book. Please call our AOL Desktop Gold team at: 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL GOLD is not giving the correct emails for each of my addresses.
AOL GOLD is not giving the correct emails for each of my addresses.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at: 1-888-265-3733. Our experts are available 24/7 by phone.
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Can't access emails saved on my PC and AOL. Fix this ASAP.
Save all emails in cloud to have access when there is a problem.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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stop asking me to change password every 24 hours,, it is bothersome,, next time just cancel my account
i do not like the new gold program and much less having to request new password every 24 hours
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Fix these problems, I'm tired of paying for this aggravation.
I did what you asked and the weather is still incorrect and there is still buffering problem with welcome page videos.
I would like to have one of our Technical Support Agents investigate this. Please call us at 1-888-265-3733
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Takes too long for an email to be displayed and read - Welcome Page loads too slowly
If we are paying for AOL Gold then at least provide email that works. It takes too long for an email to open that you want to read. I think it is because of the ad that appears on the right side of the email that takes too long to load.
Also, this morning the signatures I created are no longer there.
Also, many times emails for one screen name appear under the another screen name.
Also, the Welcome Page takes too long to load. I can't do anything else while the Welcome Page is loading.
AOL sucks and I'm…
I would like to have an expert technician investigate the issues you are experiencing. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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Marking Unread SHOULD keep the email in NEW mail.
When I click on "Mark Unread" I expect the email to remain in my New Mail. It doesn't and I have to spend a lot of valuable time searching for mail I saved as new but has been put in Old Mail.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Unauthorized change to my credit card yesterday. Card has been cancel.
Has your data base been hacked?? If not what was the $4.99 charge for??
We don’t have access to billing information through this forum. Please call one of our agents at 1-888-265-3733 so they can look more into the charge you have received.
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AOL won't allow me to comment on a news story....
I just tried to comment on a story in the news and it asked me for my facebook info. I am not a FB member. Why can't I post anymore? And why is it even asking me to log in when I am already logged in to AOL.
I cleared my browser and that did not help.I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Your AOL Gold version lots of issues (Not Happy)
My signature option sometimes works
I'm getting MAIL Failed to send due to error
440:13004 etc....
I've had AOL since you startedI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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help with games
I have been able to chat on Gold but why did it stop? I can play, see others chat, but they cannot see mine.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Copies of Sent Mail do not include in-message Pictures
I automatically save copies of my sent mail. AOL Gold, unlike AOL 9.8, does not show pictures included in the email body of the saved copy. I have to add the pictures back in if I want to send a copy of that email to another individual. This did not have to be done with AOL 9.8.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Unable to sign on to AOL!
For the first 5 or 6 tries I kept getting a white page with nonsense on it after entering my password and trying to sign on. Something new and bad is happening daily! No improvements that I can see which are listed on your Beta Fixes. Just more and more goes wrong with every passing day. This is way too stressful and to add insult to injury we are paying for all of this nonsense. We need to have the old AOL back!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Make AOL a pleasure to use. As currently configured its very frustrating.
Dam near everything I try to do gets interrupted with some AOL warning. Cant change billing. Cant change my password. Pages are not available. Pretty soon AOL won't let me log out.
I would like to have an expert technician look into this more. Please call us at 1-888-265-3733.
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We cannot replicate this. Please close and reopen AOL Desktop Gold. If the issue still persists call us at 1-888-265-3733.
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when I receive a MAILER-DAEMON back it tell me who the e-mail went but not what the attachment was so I can e-mail it again.
when I receive a MAILER-DAEMON back it tells me who the e-mail went but not what the attachment was so I need to know that to be able to resend the attachment to that person. I may have e-mailed 3 attachment to the person who received the Mailer Daemon but all of them may of not had a Daemon come back.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Sending multiple emails
Put all the stuff and features on Gold like what we had before on aol desktop. Nothing works including signatures, sending group emails without having undelivered email message. the emails coming back are from yahoo provider which is really something and curious about it also
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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An inbox ad just ran with audio
The ad says I should not shut down my computer or files will be lost. Why do you let junk like this run on PAID subscription Desktop Gold?
I've previously run McAfee afterwards and nothing was found.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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pop-ups appears after setting it up to block them after 2days
set up to block all pop-ups and re-appears after 2days
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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