Marking Unread SHOULD keep the email in NEW mail.
When I click on "Mark Unread" I expect the email to remain in my New Mail. It doesn't and I have to spend a lot of valuable time searching for mail I saved as new but has been put in Old Mail.
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Anonymous
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Jonathan
commented
It seems that the latest build of aol desktop gold has a bug with emails. If I'm reading my unread email, there is no red checkmark to appear.
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Anonymous
commented
When I wrote that marking email unread would not keep it in new mail I was told to refresh the mailbox. I did. It doesn't work.