AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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When I go into text colors that you can highlite you go into customs to change from black to another color it never works, back to windows 7
When I go to text colors going into custom and try to highlite a change of color it never will change, can't figure out why you techs set up a bummer for multiple problems, you should of just left well enough alone, just go back to windows 7, loved that version, windows is considered garbage in my book. Get rid of windows gold, it serves no purpose.
Also when I am typing something to send in email and I send it out it will not send out the one I am trying to send it will copy something else that…
One of our technicians will be glad to help you. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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bring back my 9.8.2 were i can send a 24.2mb video
gold sucks i cant send a 24.2 MB video to big but it is undewr 25.0 mb WTF
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Your favorites is useless: cannot arrange folders like I want; cannot move items from one folder to another.
Favorites is a mess: Cannot arrange folders; cannot move addresses from one folder to another. Work on this
Let me put you in touch with one of our technicians to check if they can help you out. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Tell me how to delete unused email address from the drop down entry list!
I want to remove unused AOL email addresses from my files, especially the entry drop down menus. How do I get rid of them?
I’d like to have one of our Technical Support agents investigate why you are unable to add email addresses. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I cannot access my account to manage billing, what is going on?
I cannot access my account to see billing, only manage benifits what to do?
No need to worry, our Billing Department can help you out. Please call us at 1-888-265-3733
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FIX THIS THING!!!
I don't know how many times I have gone to the SENT mail in the dropdown and clicked it and have lost the connection to AOL.Go ahead and do your regular fix, just merge this with something else and forget about it. AOL has really gone down hill lately. Are you trying to fix things that aren't broken?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Emails
What's going on now!! I've tried several times to send pics from my phone and nothing is coming thru..Not the first time and AOL is so slow to respond! People laugh when I say I have AOL..they think it's a joke. They all say AOL is the worst of the worst..I believe it! Nothing is working and nothings being done about it.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-800-827-6364.Our experts are available 24/7 by phone.
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Aol Desktop Gold won't open will work at some point and need to call aol tech to help me. happening the 5th time to me.
Aol Desktop Gold won't open will work at some point and need to call aol tech to help me. happening multiple times.
We cannot replicate this. You can call for Technical Support at 1-888-265-3733. Our experts are available 24/7 by phone.
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Font, Color Not working
I cannot change the Font nor the color I want for emails.
Sometimes cannot even Save a new Contact to my list. Why so much trouble. I have had AOL for the past 20 years & never had so much trouble. :(Let me put you in touch with one of our Technical Support Agents to look more into your issue. Please call at 1-888-265-3733.
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Evidently you don't read your own reviews. Like to change my plan but you won't let me.
You need to contact me for that but I know you won't.
I’d like to have one of our Technical Support agents investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Fix your program so that I can access aol. Repeatedly I have been cut off from accessing aol and I am unable to obtain my emails. If this
For all my trouble and frustration I should not have to pay for your service as I am unable to access my emails. If this continues I will change providers.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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It ****. Nothing but problems with sign on screen and display's! Either fix it or I'm dumping it!
Nothing but problems with the sign on screen and display's. Either fix it or I'm going to dump you!
Let me put you in touch with one of our technicians to check if they can help you out. Please call at 1-888-265-3733.
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print function
How about "ctrl P" OR "print" from the drop down menu (right click) OR the "Print" option from the "file" drop down menu. Please give us regular users the multiple options we can use.
PS - "ctrl P" from the screen is currently NOT working - nor is the "Refresh mail" from the right click menu.
One of our Technical Support agents will help you with the printing issue. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Email does not load; search does not function. Cannot uninstall Computer check-up! There is no help offered to correct these problems.
Respond to clients and correct these issues, please.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.
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WHY IS MY EMAIL SCREWED UP???
Fix my email
I’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Is AOL ever going to figure out why I keep getting reminders that have been deleted from my calendar years before?
Venture out...get rid of GOLD....and come up with something where I can update my CALENDAR...I am still getting reminders that were deleted as much as five years ago! My calendar is next to worthless to me. If I add something, I begin getting multiple reminders...if I correct a reminder, I sometimes get it three or four times!!! ..and on different days!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Can not forward e-mail
Can't forward e-mail!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Fix it
I think you should abandon Gold. It doesn't work for 48 hours and with numerous reboots I still can't get into welcome or my portfolios.All I get is {an error occurred while processing this directive} I am close to leaving aol if it this isn't fixed.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call one of them at 1-888-265-3733.Our experts are available 24/7 by phone.
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Fix this
Fix this **** gold. It is awful. My favorites all gone Emails keep popping up in the bottom right! I don't need them in the middle of what I'm doing. The list goes on. This is just plain bad. There was nothing wrong with the old one.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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your aol gold sucks.... can't send mail; can't switch to my other s/n... etc. etc. GO TO ****
your aol gold sucks.... can't send mail; can't switch to my other s/n... etc. etc. GO TO ****
Switching Screen Names is currently unavailable.
For the mail issue please contact one of our Technical Support Agents. Call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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