AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
689 results found
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realise that not everyone has a cellphone, needs one, or wants one. Can't sign up now, can I?
Provide another alternative to cellphone for signing up.
We understand that this must be frustrating for you! In the current version of AOL you are required to provide a mobile phone number in the registration process. We apologize for the inconvenience, but AOL is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact AOL customer support.
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Make it possible to not autoplay videos! I don't want them to play in most cases.
Provide the option to turn off videos' autoplay.
To manage auto play feature:
1. In the bottom navigation menu, tap the Settings icon.
2. Under App Settings, tap Video Autoplay.
3. Tap the Video Autoplay toggle button to turn video autoplay on. -
Please go to the device’s Settings – Apps – and tap on each browser you have installed on your device (e.g. Chrome, Firefox, native Android Browser, Opera etc.) and go to “Open by default” and tap on “Clear defaults”. The next time you try to sign into the AOL App, you will be asked with what browser you want to open the login screen, and you can choose Google Chrome, and let us know if the issue persists. Thank you.
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Hi there, we are continually making changes to improve your experience. For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go into Trash or Spam.
Learn more about Mail Settings and Spam in this help article: https://help.aol.com/articles/aol-mail-spam-and-privacy
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We have an article that will explain those emails, how to spot spam, phishing, and vishing, along with who to report them to.
Please refer to these two articles:
https://help.aol.com/articles/protect-yourself-from-internet-scams
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Hi there, sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
In the AOL app you can only change the edition of it by going to Settings > Edition.
You will have to make sure that the language of your device is not set to French. To check that go to Settings(on your device) > General management > Language and input -
after I search for junk mail "xyz" allow me to select all to delete
when trying to clear out/ clean up my in box I often find hundreds of notifications from one sender that I can delete. It's easy to search for emails from the sender however, I have to select each one individually in order to delete a handful at a time. Search, select all and delete would be a nice feature would like to get my in box under 999+
AOL Mail on the AOL app lets you delete messages either one at a time, or group a bunch together and do a mass delete.
Here’s how:
1. Tap the Mail icon
2. Tap the folder your message is in.
3. Tap the box next to the messages you want deleted.
4. Alternatively, tap Select All after selecting the first message.
5. Tap the Delete icon at the top of the screen.
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Here’s how to reply to an email:
1. Tap the Mail icon
2. Tap the message you want to reply to
3. Tap the Reply icon
4. Tap Reply (the option before “X”)
5. Enter your message.
6. Tap the Send icon
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allow direct access to email when clicking on AOL icon. without the Newsfeed coming up first then having to click on email button
AOL icon on my Samsung phone goes straight to the News. I want to change it so it goes to my email first.
To have the App open to Mail the next time you access it, make sure to close the app using the Overview button. Depending on the type of device you are using, this should be next to the Home button (to the left or to the right). Once you tap that button, it will open a list of thumbnail images of apps that you’ve worked with recently. To open an app, touch it. To remove a thumbnail from the list, swipe it left or right.
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To sign out please follow these steps:
1. Go to Settings, the gear icon
2. Manage Accounts
3. Edit and then tap Remove -
Access to contacts
When my phone is stolen or lost I would like to access my contacts I have saved on my email
Hi there. You can access and edit contacts in the app. To do this, please tap on the 3 dots (More) menu, tap Contacts. To add a new contact, please tap on the ''+'' icon. To edit one, tap on it then tap the 3 dots menu to edit, share, copy to clipboard or delete contact.
For additional assistance, do not hesitate to contact us at help.aol.com
Thank you!
AOL team
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
Hi there, we have released a Beta version of the AOL app that should fix your issue. To access it go to the Play store, search for the AOL-News,Mail & Video app and under “Become a beta tester” title click on Join now.
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Bring filter option back
Give back the function to filter. I have to scroll down to see unread mail now. I used to be able to just select the filter at the top.
This option is still available in the AOL app. If you are having trouble using it, please uninstall and reinstall the app.
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The app isn't working it wont come off the search bar
The app isn't working it wont come off the search bar
We have released a Beta version of the AOL app that should fix your issue. To access it go to the Play store, search for the AOL-News,Mail & Video app and under “Become a beta tester” title click on Join now.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data -
Good
Good
Thanks for the feedback! It’s so nice to get positive reinforcement from our users, as you are the audience we are working hard every day to serve. We really appreciate the time you took to send your note. Thanks again and have a fantastic day!
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Aol app will not accept my new password
After changing my password at mail.aol.com with my desktop computer using Windows 10 and Edge, the AOL app on my Samsung Android phone will not accept the new password. After entering the new password, the app loops back to the sign in screen. After numerous attempts to verify my identity via text message to my cell phone and voice message to my landline phone, I will get the "Congratulations" screen that my password has been changed. But when I select "Continue", I am directed again to the sign in screen. Entering my password again is unsuccessful. This is a vicious…
Please go to the device’s Settings – Apps – and tap on each browser you have installed on your device (e.g. Chrome, Firefox, native Android Browser, Opera etc.) and go to “Open by default” and tap on “Clear defaults”. The next time you try to sign into the AOL App, you will be asked with what browser you want to open the login screen, and you can choose Google Chrome, and let us know if the issue persists.
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Allow zooming on text emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on text only emails. Zooming works fine on HTML emails, but it didn't work on the automated text only emails I sometimes get as shipping notifications. They break your viewer.
If the email contains basic text, you will need to pinch your fingers on the text inside of the email, in order to zoom. You might not be able to pinch to zoom on an empty white space in the email body.
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