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AOL App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve the AOL App?

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95 results found

  1. Stop the obnoxious yellow at app open! It s awful. Also why do I have to see your news page twice at log in.

    17th ranked
    0 comments  ·  Admin →
    How important is this to you?

  2. Please return AOL EMAIL ICON to blue. Yellow is awful!

    16th ranked
    1 comment  ·  Admin →
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  3. When I try to sign it, it returns to the the first page which requires me to sign in again. This repeats continuously

    When I try to sign in to my AOL APP, it returns to the first page which requires me to sign in again. This repeats continuously

    63rd ranked
    0 comments  ·  Admin →
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  4. Change the AOL app back to blue from yellow!!

    When I updated the AOL app it’s no longer blue, it’s yellow. Please change it back. It’s been blue the last 30 years.

    4th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  5. Icon app

    I don’t like the new yellow app icon. It reminds me of yellow cab or construction. Please change back to blue or to a more mellow color. Thank you

    13th ranked
    1 comment  ·  Admin →
    How important is this to you?

  6. Go back to old AOl so called upgrade DOESNT WORK WELL ON IPAD!

    Have to reload to get Mail, stories after turning off!

    63rd ranked
    0 comments  ·  Admin →
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  7. Thank you

    I had an outstanding experience with Ryan who spent a long time and demonstrated great patience along with intelligence and knowledge in solving my problem with e-mail and protection. I had been scammed. Cathleen McLoughlin

    82nd ranked
    0 comments  ·  Admin →
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  8. Have more people like Ryan

    Ryan spent a long time with me on the phone to solve my problems with e-mail and protection. He did a fantastic job. I cannot thank him enough. Cathleen McLoughlin

    82nd ranked
    0 comments  ·  Admin →
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  9. ensure that it will still be working one day later.

    Ensure aol mail will still work on new iPad, laptop, phone more than one day after purchase. That way a tech can fix before you take the new device home.

    63rd ranked
    2 comments  ·  Admin →
    How important is this to you?

  10. Customize news feed

    I’d like to personalize my news feed to remove certain topics or sources.

    55th ranked
    0 comments  ·  Admin →
    How important is this to you?

  11. Option to turn off news

    The news is a horrible and triggering feature that should have an option to be turned off or at least customized accordingly. I am not a fan of opening the app to news everytime and having to close my eyes just to get to my inbox. Please fix this, I'm not the first to be concerned about this feature.

    63rd ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  12. Go to NEXT message after delete, rather than go PREVIOUS

    When I delete a message it goes BACK to the the PREVIOUS message instead of going to the next!!!

    PLEASE fix!!

    82nd ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. Just installed ISO 18.1 on my Ipad, I can view my email but freezes when trying to return to home screen.

    Seems like a bug not addressed with 18.1 update. Update app. to work as previously intended.

    63rd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. Allow enlarged text size to be permanently set

    Global text size setting

    41st ranked
    0 comments  ·  Admin →
    How important is this to you?

  15. straight-to-inbox feature is no longer working

    I have the paid version of the app that allows you to go straight to your inbox when you open it, and that feature is no longer working. I’ve restored purchases and everything and no matter what when I open the app it goes to the new stories that mind you I have no desire to see.

    34th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  16. Change aol mail display screen for IPad os from split screen to full screen.

    63rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  17. Cannot remove email addresses from search history

    44th ranked
    0 comments  ·  Admin →
    How important is this to you?

  18. Notification problem

    I am not receiving any notifications for incoming mail on the mail app on my iPhone. It is working on my iPad.

    37th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  19. I want to see the pictures instead of IM1111jpeg

    SHOW ME THE PICTURES!
    When I click on the IM1234jpeg NOTHING HAPPENS!!!

    41st ranked
    0 comments  ·  Mail  ·  Admin →
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  20. Pull to Refresh

    I've noticed that the "pull down to refresh" gesture that works great in the Android version does not appear to work on iOS. Is this by design? I think the two apps are somewhat dissimilar in a few ways, so it's not a big issue. Just raising it in case there is any feedback wanted on this topic. Thanks - Love the apps (on both platforms!)

    55th ranked
    0 comments  ·  Admin →
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