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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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95 results found

  1. I can’t open attachments or open previews from emails on my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    I can’t open attachments or open previews from emails on my AOL app from my Apple IPhone 14 Pro Max. Would really appreciate if this could be fixed.

    29th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  2. Change it back to the way it was! I do not look at aol news and I want my mail to be the first thing that comes up

    6th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  3. Let us go straight to mail

    Stop forcing us to have to see the news when all we want to do is check our mail in the mail app. The news causes my anxiety to act up which is why I never read it or watch it. Now I can’t even use the app to check my mail cause you don’t give us an option to go straight to mail by default.

    6th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  4. “You’ve got mail!”

    I’d like to hear this when I open the app. #nostalgia

    50th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  5. Allow settings to default to Inbox

    The AOL app used to open directly to Inbox and now goes to Home without any way to change it. There needs to be a setting to set Inbox as the priority when opening the app.

    3rd ranked
    2 comments  ·  Admin →
    How important is this to you?

  6. Return AOL Email to opening on email inbox instead of home

    Return AOL Email to opening on email inbox instead of home

    10th ranked
    1 comment  ·  Admin →
    How important is this to you?

  7. Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen,

    Please correct the annoying change to the AOL app that no longer allows it to open to my mail inbox but to a home screen, causing an extra step to be taken to quickly check mail. It’s a waste of time.

    1st ranked
    24 comments  ·  Mail  ·  Admin →
    How important is this to you?

  8. Open on the Mail tab instead of the Main tab which is annoying.

    5th ranked
    0 comments  ·  Admin →
    How important is this to you?

  9. News Doesn’t work anymore

    News doesn’t work anymore. At first, it just would t refresh. I deleted the app and reinstalled. Now it’s completely blank and doesn’t work at all.

    63rd ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  10. Restore easy access to email folders

    Restore general mailbox with icons for new, old, sent, etc. new method is confusing & cumbersome.

    2nd ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  11. Add Classic “You’ve got mail” notification sound.

    You would think this would be a no brainer, but the AOL mail app should have the classic you’ve got mail voice dialog for notification sound.

    44th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  12. DARK MODE

    How does AOL not have dark mode? This has been a company for almost 30 years. It’s time to have an official setting for this.

    50th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  13. Allow folders to be moved

    I had to rearrange my folders to be more organized. Long pressing any folder only allowed for renaming, creating a sub folder, or deleting. It was quite cumbersome to have to create new folders with the same name and move the contents of the old folder into the new one. Long pressing and gaining the ability to drag and drop into parent folders would be a massive improvement

    55th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. Read Receipt Feature

    Would it be possible to add a read receipt feature to let us know an eMail has been read? Thank you.

    27th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  15. AOL Email for Outlook

    Email on my outlook no longer ending what is the outgoing & ingoing stmp something changed. Please help

    55th ranked
    0 comments  ·  Admin →
    How important is this to you?

  16. Make it simpler for people who are not phone savvy to avoid nervous breakdowns when the apps they have been using are suddenly gone with no

    Simplify not complicate the way you do things on the phone. I am on the verge of a nervous breakdown trying to retrieve things that change with every update. Please update and stop changing all the other choices at the same time and place they have used for years. Sometimes change is not good when other things change at the same time.

    50th ranked
    0 comments  ·  Admin →
    How important is this to you?

  17. Load New Mail - Swiping Down no longer works

    iOS iPhone and iPad used to allow to swipe down to load New Mail. This function quit working when new mailbox is empty. Shows how many unread new messages but in order to load new mail, must go to old mail and then back to new mail. Swiping down was much easier and needs to be added back when new mailbox is empty. When a new message is in the inbox, allows swiping down and will load new but not when empty.

    10th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  18. Eliminate timing out of app

    When composing an email message, the app times out after a minute. It does save it in Drafts, although it is very frustrating to always be interrupted when writing a message.

    24th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  19. My aol mail on my i phone isn't working. What can i do to retrieve my mail?

    No mail on my iphone why?

    14th ranked
    4 comments  ·  Admin →
    How important is this to you?

  20. Overheating on iOS

    When using the aol app it overheats my phone after a few minutes. This is when I’m just reading/writing emails. I don’t know why this happens because it never used to. My phone gets extremely hot and the app crashes.

    iPhone 13 Pro
    iOS 16.3

    37th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?
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