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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
149 results found
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Get back to the previous version of emails
My Signature (used for 30 years) went haywire after your recent changes. I cannot reduce the wide line spacing or use the same font/colour I had previously. Why can't such simple tasks be available? Why have I had to waste so much time trying to get back to the status quo? The whole things is out of hand. One shouldn't change systems until they have been rigorously tested.
32nd ranked -
Make it possible to add a contact to a group.
I cannot add one of my existing contacts to an email group. A basic action I would have thought. COME ON!!!!!!!!!!!!!!! Now i havw to remember to separately email all those I would like to be in the group bu can't be added. How ridiculous is that?????? AOL, does your A stand for abysmal?
32nd ranked -
Permit me to save any e-mail directly to my PC just as I always have done, with rich text, then later, with html after AOL was sold off.
Permit me to save any e-mail directly to my PC just as I always have done, with rich text, then later, with html after AOL was sold off.
32nd ranked -
Stop blocking users from posting comments, when they did NOTHING wrong.
Far too long users are abusing the reporting tool to silence users who make good points. Look at my posts blocked AOL. Go for it. You will see logical, respectful comments, that are honest and true. Yet every time I post 5 mins later I am told I can't comment anymore because my comments have been blocked by too many.
So saying "MAGA needs to stop with the blind devotion" is a violation of the community standards?. I checked the TOS and it said it was fine to post.
Unless free speech is no longer welcome on your platform. If…
32nd ranked -
When you mark emails as spam, aol should permanently block it
When you mark emails as spam, aol should permanently block it
5th ranked -
How to access replies????
How about putting a place at the top of the comments page so a person can find replies to comments? Why is this so hard?
I cannot access any replies because I can't find out where they are? They used to go to email, where are they now? A simple link at the top of each comments page would be great!32nd ranked -
By making it possible for one to create an 'alias' email address of one's choice. For instance, this can very easily be done by Mail.Com.
Make it possible for one to create an "Alias" AOL email address, as say at: www.mail.com/ where one merely writes in an alias email and can then switch between the main email address, and your alias email address. (I am surprised that for so very many years on the Internet, AOL has not done this; whilst Mail.com and other recent platforms can so easily do this. [By the way, I am NOT CRITICISING you. I am merely surprised]. :)!
32nd ranked -
All the stories say "commenting has ended" even when it hasn't.
Every story says "commenting has ended". However, if I go to the sight directly (copy and then paste the address) it will let me comment. When I go to it through the alert system, it says it has ended.
13th ranked -
32nd ranked
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Update the weather and news for my city. I keep getting the weather in a different group pof cities and the news for that city.
Update the weather and news for where I live, not all over the world.
32nd ranked -
instead of blocking users for political views block people with abusive language
I am being blocked from conversations after news articles. WHY ???
5th ranked -
Add unsend to emails, especially if you have sent personal and private documents to the wrong one
Add unsend to sent tab
32nd ranked -
Allowing people to post on topics and issues related to technology
Allowing people to post on topics and issues related to technology https://mypropertypedia.com
32nd ranked -
Alert system doesn't work correctly.
Whenever I click on an alert that someone liked or responded to my comment, it brings up the story, then the comment, then it kicks it back to other comments and condenses the one I got the alert for. Basically, any comment with more than a few comments ends up hidden and I have to click "more comments" a dozen times and find the comment again to respond.
32nd ranked -
provide email address to contact AOL
my email address is being blocked from conversations after news articles. How do I contact AOL to fix this problem ???
13th ranked -
Remove "Search" items from the recently used site list please.
Please remove the "Search" items with people's names attached from the recently used sites list.
5th ranked -
New email addresses used to be automatically added to my address book but not anymore.
New email addresses used to be automatically added to my address book but not anymore.
147th ranked -
AOL app not working with new Samsung Android 13 dowload
AOL needs to update phone app for Android 13. Samsung pushed new Android 13 and the AOL email app works horribly. When replying to a messsage, the message repeatedly drops to the bottom of the original message. After scrolling back to the top and typing a few words, it drops again. Repeat and repeat. There are also small little characters on each line, a small box with obj in it. Reinstalling the app is the only thing the help desk knows to do. It does not work, trust me, we have tried multiple times, just hoping AOL did an update.…
32nd ranked -
Please bring back the blocked words feature for inappropriate disgusting words and also, when I block an email address in AOL, block it!
Please bring back the blocked words feature so we can block disgusting inappropriate words, and when I block an email address, actually block it!
13th ranked -
Your comment has been rejected. All of my posts. Even "Is the sky blue"
All of my posts are being rejected. Even "Is the sky blue"
If I am banned from AOL posts, just say so. It is your platform, I would just like to know.
2nd ranked
- Don't see your idea?