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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


406 results found

  1. I just want the answer from AOL in writing why AOL did not deliver my emails to the recipients? AOL must have reason to do that and I need t

    I just want the answer from AOL in writing why AOL did not deliver my emails to the recipients? AOL must have reason to do that and I need the reason for my files to the public help and lawyer.
    tosgeneral@aol.com

    As I emailed you before and you trying to avoid me and pass me to where they do same as you. Why why why?
    Hi AOL customer support, I need an answer before I take action for public help and …. Can you tell me why non off my emails those which are relate to promoting world peace for…

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  2. Your original feedback: I am hoping you will care enough to help me with email barrage, I get 300 email a day in my newmail and equal amoun

    Your original feedback:
    I am hoping you will care enough to help me with email barrage, I get 300 email a day in my newmail and equal amount in SPAM folder, , any personal mail I get is lost in it, I can block every thing that is not in my contact list and I did that but that is not the answer I want the barrage to stop, I love AOL I am 76 and I have had AOL since it began, I do not want to cancel but unless you can tell me how to fix this I…

    77th ranked

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  3. Make flexibility/sync with older mail app versions that need generating passwords.

    There is always a problem with generating passwords from AOL to use in older mail apps. The service is usually not available. Please come up with a new way or make an app like Outlook or add the features like it.

    Limited features right now. I am sure you can come to some understanding.

    Thanks,

    188th ranked

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  4. why is my account labeled suspicious when I have been a member for 25+ years?

    After 25 + years why do I have to verify my identity? Is AOL becoming not a viable search engine. If this isn't resolved soon I will stop using AOL. NEED AN ANSWER!

    77th ranked

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  5. Why do I need a code?

    Why do I need a code?

    115th ranked

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  6. change dob info

    Hi, How can I change my date of birth please? I entered the date incorrectly on sign up.

    115th ranked

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  7. WHERE ARE THE IMAGES IN MY E MAILS? I FOLLOWED ALL "SUGGESTIONS" YOU LIST CLEAR CACHE RESET BROWSER>>>>ITS AOL MAIL NOTHING ELSE WHERE ARE

    NO HELP< NO PHONE SUPPORT @$ NOTHING< HOURS OF READING TO FIND NONE OF THE ANSWER CORRESPOND WITH ANYTHING YOU SEE ON SCREEN >> WHERE IS OPTIONS? WHERE IS MAIL SETTINGS? JUST GETS WORSE AND NO REPLY EVER SICKENING!

    77th ranked

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  8. Help support issue

    HELP SUPPORT SHOULD BE FOR ALL MEMBERS THAT HAS BEEN WITH YOU FROM THE START. I STARTED WITH YOU SINCE THE CD AND PHONE ACCESS. HELP SHOULD NOT BE ONLY FOR PAID CUSTOMERS. I CAN'T ACCESS MY EMAILS WHICH IS CRITICAL TO ME!

    53rd ranked

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  9. All media, even social should not be so politically biased. you guys are terrible.

    Media should not be so politically biased. You guys are terrible.
    your one sided stories are a threat to the freedom of this country.
    The 2 party system is a value to the country, quit trying to tear it apart. Media of all sorts is a threat to our freedom !!

    188th ranked

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  10. 188th ranked

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  11. Provide free support to all customers no matter what plan they are using.

    Not a new idea ; but adding my vote to the fact that support from Compuserve/AOL should be to all customers no matter what plan they are using.

    188th ranked

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  12. I am not a Robot but aol blocked me from posting comments

    Quit censoring free conservative speech

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  13. 115th ranked

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  14. Provide your tech supporters a QUIET ENVIRONMENT to work in. The men yakking in the background only exaggerated my hearing loss.

    Keep the background loudmouths quiet. Offer a quiet environment so subscribers can hear the techhies

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  15. If I am logged into my account. Why do I have to sign in to post a comment.

    I am logged into my account. I read my mail. I start reading news items on the home page. When I try to comment, I get a message that says "sign in to post." Tell me again what I am paying for. Fix this or give me my monthly money back.

    32nd ranked

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  16. Posting opposite opinion

    When I try to present an opposing opinion on a news article; sometimes my post gets rejected, saying your post doesn't adhere to our community standards; but I can't find how I am violating any of them. No cursing, no making fun of or bullying the other person. In fact, my post is just as respectful as the first poster, but mine gets rejected, and his stays up. The only difference in our comments seems to be that he/she is politically on the left, while mine is more conservative leaning. The only reason I can guess, is, that like Facebook,…

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  17. make it easier to sign in for leaving feed back.

    I kept trying to leave feedback. It kept saying I needed to sign in. Then it did not want to let me sign in with out several tries

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  18. 188th ranked

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  19. Possible Spam

    I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.

    115th ranked

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  20. Recover password using power of attorney

    Allow recovery of password with power of attorney, please. Mom is addled, does not do texts, seldom answers the phone. She is in Missouri, I, her daughter with POA, am in Colorado.

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