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  1. easy account verification

    When verification is needed, instead of the notification popping up when ever it wants; there should be a tab to click on when we're ready with our phones or access to our back up emails. Then we could actually accomplish the task, instead of worrying about getting locked out, as the notification appears and disappear at it own whim.

    22nd ranked

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  2. my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!

    what good is help when there is none????????

    22nd ranked

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  3. functionality problem

    What the **** does "Disallowed Key Characters" mean? I clicked on a link from Nortons several times and got this message, and after several attempts, was still unsuccessful!!!

    49th ranked

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  4. 31st ranked

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  5. 10th ranked

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  6. stop showing me Biden Harris ad every time I open aol or Im leaving you

    Stop Showing Biden /Harris ad every time I open my aol.

    18th ranked

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  7. I hate your blue app

    Your blue app ***. I want the old black and white only. Been an aol consumer for years and you really messed up. Again, I hate your blue app

    31st ranked

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  8. I am sorry all my efforts are not handled ****** content emails still I must leave aol 07/01/2020 good bye!!

    horrible ****** content it must be too much for you to handle so sad I really liked AOL.COM had it for years must leave by 07/01/2020! have you let me down!!

    13th ranked

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  9. 31st ranked

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  10. I have no idea but I did have a question...

    I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"

    2nd ranked

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  11. stop sending me political ads!!!!!!

    stop sending political ads

    31st ranked

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  12. The news is always against our president, it should be bias. If you keep putting down Trump I have gmail already, so the next step is easy.

    Stop taking sides against our president. News should be bias, not taking sides. Gmail is just around the corner

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  13. I HATE AOL!!!!!!!YOU GUYS ARE ********.

    YOU GUYS ARE *****! EVEWRYONE HATES AOL BUT WE ARE STUCK WITH IT BECAUSE YOU DO NOT ALLOW FORWARDING. * AOL

    31st ranked

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  14. Make it possible for ALL MY EMAILS, NEWS STORIES, ETC., APPEAR LARGE FONT AND IN BOLD. R AND IN BOLD

    USING CAPS MAKES IT EASIER TO READ. DOES NOT INDICATE HOSTILITY OR ANGER.
    PLEASE MAKE IT POSSIBLE FOR CUSTOMERS WITH LIMITED EYESIGHT TO HAVE ALL WRITING IN LARGER FONTS (18 GREAT) AND IN BOLD. JUST LIST OPTIONS SIMPLY SUCH AS: WANT LARGER FONT? WANT IN BOLD? WANT EVERYTHING IN BOLD AND LARGER FONT? MAKE IT THIS SIMPLE. I AM 86.

    49th ranked

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  15. get real help!4days trying to change password!Why do I have to pay for help? I pay way too much, Sprint is looking better!Totally fed up can

    maybe you can really givehelp!Why amI paying for help to just change password??totally fed up after 4 days trying

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  16. As Usual AOL creates two problems when there is only one.

    I am a paying member so AOL offers live help. But one has to wait forever for the live help, so in addition to seeking a solution AOL frustrates the user by being forever creaky in its response.

    Suggestion #1. Since live help is wasteful of the users time, why not provide a link for email directly on the "seeking help" page.

    Suggestion #2. Why I'm writing this in the first place. I am getting increasing numbers of SPAM with the address that starts out UnknownSender@.... The remainder of the address varies. Is there some way I can automatically…

    49th ranked

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  17. How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you

    We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list

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  18. Increase tech knowledge/level for Help Desk

    There ought to be a way for Tech Assistant on a call to refer a problem to a certified webmaster. We experienced a problem whereby the email auto-complete for an address would ONLY print BOTH the Contact Name and the Email address. This made it impossible to send certain group messages when I only wanted folks to see email addresses, not names. The telephone tech assistant did all she could AND received NO HELP from whoever the Level One person was. You really need to enable a referral (for a subsequent call, if necessary) so that some resolution can be…

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  19. Give local news on AOL Homepage Where It Says Local News

    Ever since you got Yahoo to do your Local News on AOL Home Page I am NOT getting local news. You used to use a local newspaper or TV station for local News but today for instance I got Ohio News. Other days it is news for other parts of the United States,. I know Verizon now owns AOL and Yahoo but Yahoo is NOT giving LOCAL NEWS. I have written to you earlier about this but still getting news that is NOT LOCAL. Please correct this or get rid of LOCAL NEWS part of news page.

    49th ranked

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  20. 49th ranked

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