AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
365 results found
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why is my account labeled suspicious when I have been a member for 25+ years?
After 25 + years why do I have to verify my identity? Is AOL becoming not a viable search engine. If this isn't resolved soon I will stop using AOL. NEED AN ANSWER!
72nd ranked -
Why do I need a code?
Why do I need a code?
107th ranked -
change dob info
Hi, How can I change my date of birth please? I entered the date incorrectly on sign up.
107th ranked -
WHERE ARE THE IMAGES IN MY E MAILS? I FOLLOWED ALL "SUGGESTIONS" YOU LIST CLEAR CACHE RESET BROWSER>>>>ITS AOL MAIL NOTHING ELSE WHERE ARE
NO HELP< NO PHONE SUPPORT @$ NOTHING< HOURS OF READING TO FIND NONE OF THE ANSWER CORRESPOND WITH ANYTHING YOU SEE ON SCREEN >> WHERE IS OPTIONS? WHERE IS MAIL SETTINGS? JUST GETS WORSE AND NO REPLY EVER SICKENING!
72nd ranked -
Help support issue
HELP SUPPORT SHOULD BE FOR ALL MEMBERS THAT HAS BEEN WITH YOU FROM THE START. I STARTED WITH YOU SINCE THE CD AND PHONE ACCESS. HELP SHOULD NOT BE ONLY FOR PAID CUSTOMERS. I CAN'T ACCESS MY EMAILS WHICH IS CRITICAL TO ME!
47th ranked -
All media, even social should not be so politically biased. you guys are terrible.
Media should not be so politically biased. You guys are terrible.
your one sided stories are a threat to the freedom of this country.
The 2 party system is a value to the country, quit trying to tear it apart. Media of all sorts is a threat to our freedom !!177th ranked -
2 step verification no longer recognizes pc devices when logging in; now requires code entry each time
didn't used to work this way, what changed?
177th ranked -
SPAM MAIL TECH DEPT.
SPAM FOLDER COLUMNS ARE WRONG AGAIN...TECHS CONTINUE TO PLEASE THEMSELVES INSTEAD OF AOL LONG-TIME SUBSCRIBERS. NEED TO PUT BACK "DELETE ALL" IN SENDER COLUMN & NOT BY SUBJECT!! AOL CAN'T KEEP OUT SPAM, YET PUT MANY OF MY LONG-TERM ADDRESSES INTO SPAM FOLDER & VICE VERSA. THEREFORE, I MUST CONSTANTLY COMB THRU SPAM MAILS FOR MY IMPORTANT BANKING & OTHER EMAIL LONG-TIME ADDRESSER MAIL SENT TO ME. NOW YOUVE MADE IT MORE TEDIOUS BY CHANGING DELETE ALL IN THE SUBJECT COLUMN, & NOT IN ADDRESS COLUMN!! YOU ARE NOT LETTING USERS HAVE THE THINGS THAT WORKED BUT FORCING THE USE…
177th ranked -
Provide free support to all customers no matter what plan they are using.
Not a new idea ; but adding my vote to the fact that support from Compuserve/AOL should be to all customers no matter what plan they are using.
177th ranked -
I am not a Robot but aol blocked me from posting comments
Quit censoring free conservative speech
177th ranked -
AOL sends me emails to sign up for services. Life Lock, I am supposed to be a member. Life Lock says, 'not active'. What is going on? What f
This site is useless. How do I ask for help? Hello! Anybody home?
107th ranked -
Provide your tech supporters a QUIET ENVIRONMENT to work in. The men yakking in the background only exaggerated my hearing loss.
Keep the background loudmouths quiet. Offer a quiet environment so subscribers can hear the techhies
177th ranked -
If I am logged into my account. Why do I have to sign in to post a comment.
I am logged into my account. I read my mail. I start reading news items on the home page. When I try to comment, I get a message that says "sign in to post." Tell me again what I am paying for. Fix this or give me my monthly money back.
29th ranked -
Posting opposite opinion
When I try to present an opposing opinion on a news article; sometimes my post gets rejected, saying your post doesn't adhere to our community standards; but I can't find how I am violating any of them. No cursing, no making fun of or bullying the other person. In fact, my post is just as respectful as the first poster, but mine gets rejected, and his stays up. The only difference in our comments seems to be that he/she is politically on the left, while mine is more conservative leaning. The only reason I can guess, is, that like Facebook,…
47th ranked -
make it easier to sign in for leaving feed back.
I kept trying to leave feedback. It kept saying I needed to sign in. Then it did not want to let me sign in with out several tries
177th ranked -
make easier to find support email so I can forward something to them
AOL Member Services aol.customer.support@aol.comHide
To nightwitch56@aol.com nightwitch56@aol.comref:00D0PDfmX.5004U109ycj:ref
177th ranked -
Possible Spam
I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.
107th ranked -
Recover password using power of attorney
Allow recovery of password with power of attorney, please. Mom is addled, does not do texts, seldom answers the phone. She is in Missouri, I, her daughter with POA, am in Colorado.
177th ranked -
Charging for help?
How about if someone has lost access to their account you NOT CHARGE THEM. What the **** kinda BS is this? I need my account reset because I can't remember the password. I go to get help only to find out that I have to sign up for it and pay yall. No chance.
72nd ranked -
make it possible to save when editing contacts - doesn't work now!!
When editing a contact's info - it is currently impossible to save. Shouldn't have to delete and reenter!!!
177th ranked
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