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264 results found

  1. hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text

    my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…

    68th ranked

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  2. 45th ranked

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  3. you need to accept a prepaid card for fee some do not own a credit card

    you need to accept prepaid cards, people are getting rid of the credit card do to high interest rate and would rather pay with a prepaid card so it is also safe and you do steal peoples credits cards.

    112th ranked

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  4. I want to cancel aol

    How do I cancel aol

    45th ranked

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  5. 45th ranked

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  6. Actually give 24/7 services. I called all numbers and was told off closed

    Actually give 24/7 services. I called all numbers and was told off closed

    45th ranked

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  7. I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan.

    I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan when it was the reason I used this program in the first place. What benefits for paid subscription when you can't even get decent email (like the free programs). You need to re-evaluate your business objectives

    45th ranked

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  8. This is a complaint, I can't find any other way to contact AOL

    I had to reset my laptop and had to reinstall a lot of programs, including Outlook (for e-mail). I called tech support (which i pay for) and they set up a new password for one of my e-mail accounts. They said AOL was no longer helping set up Outlook for additional e-mail addresses.
    I am NOT HAPPY
    j.leber2@verizon.net

    112th ranked

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  9. 36th ranked

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  10. 36th ranked

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  11. I don't like the new news format used in the recent aol download. I want to go back to the old format.

    Make it easy to go back to the old format. I want to go back to the old news format.

    190th ranked

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  12. Why charge for a VPN?

    I don't understand why you charge an extra $150.00 forVPN service. If it's such an important security feature should it be included in the monthly rate?

    68th ranked

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  13. I am being charged for aadvantage Essential and I want to cancel it. I never signed up for it.???

    I am being charged for Advantage Essentials. I never signed up for it and do not want it. I want to keep my Compuserve with the completely Free McAfee.

    68th ranked

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  14. 68th ranked

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  15. If AOL is free, why are you charging me $14.40 per month? Please email me a personal response.

    If AOL is free, why are you charging me $14.40 per month? Please email me a personal response.

    68th ranked

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  16. 190th ranked

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  17. Please do not interrupt with your offers

    Please do not interrupt with your offers; that ad delays what I am doing here.

    190th ranked

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  18. 190th ranked

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  19. These 'perks' are worthless. Drop the monthly rate and improve service !

    These 'perks' are worthless. Drop the monthly rate and improve service !

    12th ranked

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  20. CUSTOMER SERVICE

    get back to customers when you say that you will

    24th ranked

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