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AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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239 results found

  1. Stop auto spams using MailGun SPAM program

    Stop auto spams using MailGun. This program is spamming some legitimate important emails that takes me months to get my emails working. I did NOT click on SPAM for emails from USPS however twice in the last year they mysteriously stopped. USPS IT team said it was because of the MailGun program that AOL uses. Please find a better package that does not spam my important emails.

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  2. Stop the ADs

    What service am I receiving from AOL for $9.99 per month? If I am paying that- why do I have to pay another $5.00 to not receive ads in my email account???

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  3. Stop all the Trump News

    Hi - I've been a paying member since the 1990's. IMO, you are giving Trump way too much free airtime whether it be good or bad. I'm sick and tired of seeing all of the drama-infused news being reported by AOL. Please trim down the political news and report facts only. I'm truly thinking of canceling my PAID subscription because you are filling up the news with WAY TOO MUCH political news.

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  4. Make cancelling a subscription easier to do.

    Talked to Brian who said he was from Dominican Republic, could not get him to understand what the problem was so I finally gave up. It is sad for a computer company the size of AOL to hire employees who cannot speak or understand English.

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  5. hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text

    my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…

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  6. 90th ranked

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  7. This is a complaint, I can't find any other way to contact AOL

    I had to reset my laptop and had to reinstall a lot of programs, including Outlook (for e-mail). I called tech support (which i pay for) and they set up a new password for one of my e-mail accounts. They said AOL was no longer helping set up Outlook for additional e-mail addresses.
    I am NOT HAPPY
    j.leber2@verizon.net

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  8. Why charge for a VPN?

    I don't understand why you charge an extra $150.00 forVPN service. If it's such an important security feature should it be included in the monthly rate?

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  9. I am being charged for aadvantage Essential and I want to cancel it. I never signed up for it.???

    I am being charged for Advantage Essentials. I never signed up for it and do not want it. I want to keep my Compuserve with the completely Free McAfee.

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  10. 90th ranked

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  11. STOP POSTING THIS AND BUGGING ME AND STOPPING ME FROM REACHING A WEBSITE LIKE GOOGLE TRANSLATE!!

    STOP POSTING THIS AND BUGGING ME AND STOPPING ME FROM REACHING A WEBSITE LIKE GOOGLE TRANSLATE!!

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  12. Stop sending software & web offers to Canadians

    Email offers for Anti Virus, Anti Spam keep coming to Canadians who have an account .... Dumb ... while it doesn't say the offers are only good in the USA, when you try to sign up or purchase...only accepts US addresses .... typical arrogant, ignorant Americans thinking all emails addresses are located in the USA

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  13. I NEED A PLACE OR CUSTOMER SERVICE NEEDS A PLACE TO CHANGE MY BILL DUE DATE.

    I NEED A PLACE OR CUSTOMER SERVICE NEEDS A PLACE TO CHANGE MY BILL DUE DATE.

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  14. 90th ranked

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  15. No support for AOL Account Holders outside of USA

    All these offers you email to account holders for SPAM protection etc...
    Offers not valid outside of US...not even at AOL Canada pretty stupid

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  16. are you trying to kill or stop this site with dashboard?

    Are you trying to kill or stop this site with this slow dashboard

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  17. 90th ranked

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  18. I do not like the new aol plan. My mail has been going into the spam folder. And some mail has been deleted before it should have been.

    The new aol plan is not working. The appearance itself is awkward. Mail has not been coming in and I've had to search the trash or junk folder for mail which should not be there. I want to return to the previous plan

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  19. How do we contact someone directly related to AOL that can actually help?

    If you look up the screen name I am using I have had this since the creation of AOL. However one day you up and shut down and killed an entire family of people. You shattered friendships and silenced voices. Your buddy list and the friends I met there saved my life. You should take into consideration those folks who depended on you and give them some sort of assist in getting some of those relationships back. I would have never made it to adulthood without the friends I made on there.

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  20. Maybe don't make Mac users download and commit to the so-called AOLProtections, when "TechFortress" and "DataMask" are not available for Mac

    TechFortress ad DataMask are not available for Mac users, but this IMPORTANT bit of info doesn't come up until after the process is started and curiously after MacAfee is loaded and yet these two seem like they would lend the most benefit. However, after reading some of the App reviews, maybe not. Either way, seems like faulse advertising to me. Shame on you AOL.

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