Skip to content

AOL Subscriptions and Plans

← Customer Feedback for AOL

Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

261 results found

  1. place a download for AOL Gold Update and quit trying to sell me Virus ware; were the **** is the download;

    were is thew APP AOL gold

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. If AOL is free, why are you charging me $14.40 per month? Please email me a personal response.

    If AOL is free, why are you charging me $14.40 per month? Please email me a personal response.

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. CUSTOMER SERVICE

    Your people show no concern only I will send to someone else, I can not help. Maybe hire people who can help

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. after 20+ years 'membership' I've paid you enough money; make it free for loyalist like me who have stuck with you through the hard times.

    After 20+ years of PAID membership...how about doing something nice for those loyal people that have stuck with you through the hard times. C'mon AOL, show us that you like us!

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. FIX Generate Password for Applications IDs

    Can no longer log in with Outlook till you fix the ability to generate another application password. This critical feature has been broken for days!

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. GET MY AOL GOLD WINDOWS BACK ON MY LAPTOP.

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Cancel my enrollment

    Cancel me

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. STOP STOP DASHBOARD BAD IDEA FIRE THE PERSON WHO CAME UP WITH THIS

    FIRE THE DUMB PERSON WHO CAME UP WITH SLOWING DOWN THIS PROCESS

    110th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Hire agents who speak English!! I called 6-7 times to ask a question about the Booking .com program and no one understood what I was saying

    I also think you need to reinstall Skip all in Spell Check and allow it to start where you point the mouse!

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. i have 2 email desactivated how get it back please help me ecarrera@aol.com ecarr@aol.com

    i have 2 email desactivated how get it back please help me
    ecarrera@aol.com
    ecarr@aol.com

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Update AOL Gold

    On March 25th 2022, technician "Prince" was able to access my old mails on AOL.Mail, therefore I suggest that Desktop Gold capacity should be increased, as I was unable to access my old mails, due to full capacity of the mail box on Desktop Gold, which is inconvenient and not fair, as I am paying a monthly subscription of $4.99 and have been a loyal customer of AOL since Fall of 1997.

    110th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. better communication between AOL and your supplier, IOLO why am I being told to call IOLO

    I pay AOL, not IOLO so if those 2 companies can't solve a problem, why am I the one left to pursue a solution. Somewhere in the AOL hierarchy there is a person or department interested in resolving an AOL customer's problem.

    190th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Not improvement for your co but my wallet

    how do I go about removing two recently added services that were added to my account and I do not wish to utilize? FSCentral for $2.95 and FSSystemMech. for $4.99 ea per month. - Not until March 2022 billing did I notice the two charges, I'd been in and out of medical care - and will not desire to use any additional services. My e-mal address is RRRRPR@AOL.com Adelheid Waters (A.E.Waters) - I am not constantly in contact with my PC or phone so I would appreciate a written comment from you. I was unaware of these having been added.…

    110th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. MCAFEE ADS COME ON AND BLOCK ! MY SCREEN---CAN NOT USE MY PC !

    110th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. dont charge for terrible service

    aol is 32 bit, my PC is 64 bit so AOL acts like dial up yet you charge for Gold? what is gold? nothing is better! Gmail is free and is five times better!

    110th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Get rid of your pop up ads that prevent me from accessing my desired websites with no way to exit them!

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Get rid of your Left Wing Bias, anti Trump welcome screen

    Get rid of your Left Wing Bias, anti Trump welcome screen. Let me option out of it so I don't have to see it

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. i dont want it

    quit shoving stuff i dont want and too many ads

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. I am trying to get rid of an Old Credit card in my wallet. But their is no way to get rid of the old out dated card..

    I went to my account and tried to remove an old outdated card. If you want to get paid. I suggest you fix or repair your system.

    110th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. monthly statement "print" no longer works

    View your AOL billing statement online:
    1. Go to MyAccount and sign in.
    2. In the left navigation menu, click My Wallet | select View My Bill. - The Billing Statement page will appear.
    3. From the dropdown menu, select the time period you want to view.

    THIS NO LONGER WORKS.
    A RECENT SLOPPY CHANGE HAS STOPPED THIS FROM FUNCTIONING PROPERLY AS IT HAD FOR YEARS.
    THE PRINT FUNCTION ONLY PRINTS PAGE 1 OF THE STATEMENT.
    I HAVE TRIED THIS ON A DESKTOP, A LAPTOP, AN I-PAD AND AN I-PHONE - ALL WITH THE SAME RESULT.
    I HAVE BEEN PRINTING/SAVING…

    68th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 3 5 7 … 13 14
  • Don't see your idea?

AOL Subscriptions and Plans

Categories

Feedback and Knowledge Base

(thinking…)