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AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

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264 results found

  1. I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product

    I was paying for pop up ad free access to my account. I still received the pop up adds so i cancelled this product. in my opinion from experience this was a rip off!

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  2. BENEFIT FOR YOUR MEMBERS OF 20+ YEARS AND/OR 70+ YEARS OF AGE

    Make the System Mechanic a benefit of any "plan" for AOL members who have been with the company for at least 20 years OR members who are over 70 years of age. Many have computers that really need the System Mechanic service but who are retired and on fixed incomes, don't understand computers and who are looking to just cancel their AOL service altogether and put their old laptops in the closet and forget about it. By the time you get to 75, all of this stuff is way to complicated to even try and stay on top of. My…

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  3. Make cancelling a subscription easier to do.

    Talked to Brian who said he was from Dominican Republic, could not get him to understand what the problem was so I finally gave up. It is sad for a computer company the size of AOL to hire employees who cannot speak or understand English.

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  4. hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text

    my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…

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  5. Why charge for a VPN?

    I don't understand why you charge an extra $150.00 forVPN service. If it's such an important security feature should it be included in the monthly rate?

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  6. I am being charged for aadvantage Essential and I want to cancel it. I never signed up for it.???

    I am being charged for Advantage Essentials. I never signed up for it and do not want it. I want to keep my Compuserve with the completely Free McAfee.

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  7. 71st ranked

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  8. If AOL is free, why are you charging me $14.40 per month? Please email me a personal response.

    If AOL is free, why are you charging me $14.40 per month? Please email me a personal response.

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  9. CUSTOMER SERVICE

    Your people show no concern only I will send to someone else, I can not help. Maybe hire people who can help

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  10. after 20+ years 'membership' I've paid you enough money; make it free for loyalist like me who have stuck with you through the hard times.

    After 20+ years of PAID membership...how about doing something nice for those loyal people that have stuck with you through the hard times. C'mon AOL, show us that you like us!

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  11. FIX Generate Password for Applications IDs

    Can no longer log in with Outlook till you fix the ability to generate another application password. This critical feature has been broken for days!

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  12. 71st ranked

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  13. 71st ranked

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  14. STOP STOP DASHBOARD BAD IDEA FIRE THE PERSON WHO CAME UP WITH THIS

    FIRE THE DUMB PERSON WHO CAME UP WITH SLOWING DOWN THIS PROCESS

    119th ranked

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  15. Hire agents who speak English!! I called 6-7 times to ask a question about the Booking .com program and no one understood what I was saying

    I also think you need to reinstall Skip all in Spell Check and allow it to start where you point the mouse!

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  16. Make your "wallet" web app work properly. I'm trying to replace my payment method. It won't let me delete old payment method..

    "Wallet" lets me add a payment method, but it shows no "Delete" option so I can remove the old payment method. Also, there's an expired credit card that does show a "Delete" option, but it doesn't work. I get a message - "We are so sorry! We are having technical issues. Please try again later."
    You've had that same technical difficulty for years now. Please fix it.

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  17. 71st ranked

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  18. Update AOL Gold

    On March 25th 2022, technician "Prince" was able to access my old mails on AOL.Mail, therefore I suggest that Desktop Gold capacity should be increased, as I was unable to access my old mails, due to full capacity of the mail box on Desktop Gold, which is inconvenient and not fair, as I am paying a monthly subscription of $4.99 and have been a loyal customer of AOL since Fall of 1997.

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  19. better communication between AOL and your supplier, IOLO why am I being told to call IOLO

    I pay AOL, not IOLO so if those 2 companies can't solve a problem, why am I the one left to pursue a solution. Somewhere in the AOL hierarchy there is a person or department interested in resolving an AOL customer's problem.

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  20. Not improvement for your co but my wallet

    how do I go about removing two recently added services that were added to my account and I do not wish to utilize? FSCentral for $2.95 and FSSystemMech. for $4.99 ea per month. - Not until March 2022 billing did I notice the two charges, I'd been in and out of medical care - and will not desire to use any additional services. My e-mal address is RRRRPR@AOL.com Adelheid Waters (A.E.Waters) - I am not constantly in contact with my PC or phone so I would appreciate a written comment from you. I was unaware of these having been added.…

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