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We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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174 results found

  1. Where is the help system, is removing it part of the new update?

    Cant delete mail because it always comes back. Why did you delete the help system that told me how to limit how long email is kept?

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  2. The sign on screen says AOL Mail is free! Please change my account to ONLY email access instead of the $42.00. per month I now pay. I do n

    The sign on screen says AOL Mail is free! Please change my account to ONLY email access instead of the $42.00. per month I now pay. I do not want any of the additional services, just email!
    john
    jokeene@aol.com

    36th ranked

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  3. AOL mail sucks! I've been paying for this service since the 1990s and service just seems to get worse and worse.

    AOL mail sucks! I've been paying for this service since the 1990s and service just seems to get worse and worse.

    36th ranked

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  4. 36th ranked

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  5. Why was the classic version of AOL mail was discontinued

    why was the classic version of AOL mail was discontinued

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  6. get some real help i have to reset my passwords daily!!!

    i have to change my password daily!!!o

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  7. weather app missing from aol side bar

    My weather app has been missing for a week!!! Turned on today and it was there and read a news story and then it disappeared again???? Please tell me how to fix.

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  8. Can you please add some type of filters that can be used to reduce the number of spam emails that fill my spam inbox.

    I get over 400 spam emails in my spam box everyday. AOL used to control this with an options in settings where the user could select different parameters to reduce these emails. I get so many that it is impossible to check the folder for any emails that should not have gone to spam. I also use gmail, yahoo and outlook and none of those have the amount of spam that I get in AOL. How do they filter this and you don't seem to be able to do that?

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  9. 36th ranked

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  10. Omg seriously?

    Prior to covid the service was much better
    There seems to be no accountability since tech support is working remote
    It takes multiple calls to address the same problems and very few tech support personnel document ones call so when u call again - one has to start over
    The workers seem to want to do the bare minimum- they promise to call back but never do
    Getting through to a supervisor is incredibly difficult
    After spending 4 hours having to make 4 calls to address the same problem I finally got connected to a supervisor
    The supervisor couldn't help…

    36th ranked

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  11. Fonts

    Fonts for Android app: color, size,bold, Italics would be great and helpful when responding to an email to distinguish from the original sender. Also great for initial emails inspiring creativity.

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  12. Can't use mail scroll tab

    New AOL format does not allow use of scroll tab on chrome book. It's there but cannot be accessed.

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  13. check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at

    check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at the end

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  14. WEBMAIL LANGUAGE

    My aol webmail has always been in English why did it switch to french and how do we switch it back

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  15. STOP CENSORING MY COMMENTS!!! WHY DON'T YOU CENSOR OTHER NEGATIVE COMMENTS???

    Why is AOL deleting my comments on all your conversations??? Some of the other comments are very derogatory about other people. Every time I print something, it is quickly deleted!!! WHY??? WHAT HAPPENED TO FREEDOM OF SPEECH??? WHAT DO YOUR EMPLOYEES HAVE AGAINST ME??? fhuf1988@aol.com

    FROM - FRAN MCNEALY

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  16. Been suspended from comments for over 6 months?

    Are you guys at AOL still suffering from TDS?
    How long do expect me to pay for your services, if I can't use them?

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  17. Phone..

    Your Phone assistance have heavy accents & it's very difficult to understand them. Why don't you communicate through EMAILS?

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  18. Advise users of AOL Classic Replacement scam !

    Advise your users of this phishing SCAM, purporting to come from AOL Customer Care...
    Dear User, The Classic version of your Mail will be replaced by our new version on 04 (December) 2020. Log-in Restore

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  19. I have been with AOL from the beginning (dial up) and I have never seen so many ads.

    Make AOL enjoyable again. I realize it is income producing yet there is no longer any reason to suffer through the ads which have taken over 3/4 of the screen. It's even difficult to get through anything without another ad popping up. I have discussed this with many of my AOL friends and they have given up and only use AOL as a second or third choice or not at all. With less viewers, chances are your sold ads are actually seen by fewer people than ever before. And your tech support has also suffered because it takes FOREVER to…

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  20. Shut the **** degrading news off the front page about our President.

    I am sick of turning on AOL and seeing the media lies. I want to remove politics from all pages. We have lost all respect in this country. The news AOL presents is one sided and most of it is opinions, not facts.

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