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Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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183 results found

  1. Continuous news story slide show.

    Please either stop the continuous slideshow action or provide a way to turn it Off. I want to be able to click through the story headlines manually. Until this is fixed, I'm not going to be viewing your homepage.
    Thanks,
    -- ***

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  2. Loyal monthly subscription fee payer since the 80's.

    GET RID OF THE ADS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    I'VE BEEN A PAYING SUPPORTER OF AOL SINCE THE 80'S.
    I do not want to leave AOL, but the "delightful experience" you claim is not longer delightful. Paying customers should have some options over those who use AOL free.
    GET RID OF THE ADS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    In order to send this, I'll check your little box, but I am NOT agreeing to terms of service if it includes accepting all the ads and false redirections to other pages.

    39th ranked

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  3. I keep getting a pop up which Apple say is from you. It is “authCLEAR”. How do we stop this?

    Explain to users how to stop the pop up asking if you want to download “authCLEAR” on to your I Pad which Apple Inc. saying is coming from AOL unsolicited?? They have had a number of complaints!!

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  4. Will not install

    Keep getting generic error message.

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  5. I WILL NOT PAY AOL TO FIX ITS OWN PROBLEMS, EVEN $1. INSTEAD I'M DUMPTING AOL.

    AOL HAS CORRUPTED THEIR OWN PROGRAMS. ALL GAMES ARE REDIRECTED TO ADS. ALL NEWS REDIRECTED TO ADS. CANNOT LEAVE ADS TO PLAY GAMES. I'VE HAD ENOUGH; I'M DROPPING AOL. GOOD RIDDANCE!!

    62nd ranked

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  6. The given wait time estimate is not accurate on your home tech support from assist by aol phone number

    I believe I was given a estimated wait time of 5 or 10 minutes, I waited over 15 minutes and still did not have someone pick up the line. I just wanted to let someone know. Thank you.

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  7. Ability to comment under AOL stories

    I am unable to comment at all any longer. You are censoring select users while allowing all the propaganda put out to be reported as news. I will no longer comment on anything and will stop using AOL as a news source. It may be time for me to look to another email provider as labor intensive as it is.

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  8. Human communication with computer competence

    I just had a really poor "connection" , that is, communication with an Assist by AOL computer technician. He kept talking over me and wanted to solve the problem before he knew what the problem was. He disconnected me while he had access to my Open Computer. I am very concerned. It is impossible to reach a Supervisor at Assis by AOL.

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  9. Where are Horescopes now$

    Are horescopes removed now?

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  10. I need human Assistance

    I need to cancel System Mechanic. I've tried following your instructions on how to do so online, but I've been unsuccessful.

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  11. Id like to complain and have the option of a HUMAN 2 look over my comment & tell me where exactly I violated any guidelines!!

    I swear every time I comment about a serious issue like violence in school or where I talk about r@pe culture or sexism, the stupid moderator bot will reject my comment! OR first they might ask if I wanna change it since it might violate guidelines when I know 4 a fact it does NOT violate anything and its nothing I wouldnt say in front of a teacher at school or in front of a court room or the floor of congress!! You people need to provide a way that someone has the option of having their rejected comment looked…

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  12. I can't read my email on my desktop, can you help me?

    I have tried to retrieve my email in my desktop, can you please help me?

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  13. Does It Help AOL

    Does It Help AOL Feel Better Sending Additional Security To 'A Blind American' ? You All Must Be Very Proud Of Each Other !!! 'Cordially;Not ! Randy N. Jolly

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  14. you make everything complicated....how do I change my password??????

    you are stupid people. You have made everything so complicated that I actually can't stand you

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  15. See comment. Catch a clue? Mabee? Odds are against me u guess

    Listen and respond to your customers issues dont makes them RANK ONE ANOTHERS ISSUES THAT NEVER ARE RESOLVED YOU ARE THE EVIL THAT KILLS MANKIND

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  16. How many Trump stories are you gong to run everyday?

    No one cares about Trump anymore, but Biden's failed economy would make a good story.

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  17. MY MAIL DOESN'T DOWNLOAD!!!!!

    MY EMAIL DOESN'T DOWNLOAD!!!!! IT TAKES FOREVER TO DOWNLOAD, SOMETIMES OVER AN HOUR OR MORE!!!!!

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  18. accept

    my iphone is on mobile since 2019, not verizon accept it for verification. Thank you

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  19. I’m not getting my emails after I got hacked how do I start my emails up again ?

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  20. Sheep in the big city

    Sheep in the big city is not on here on DVD yet but I want it to be on here on DVD

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