Skip to content

AOL Mail Nodin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

167 results found

  1. I hate he old mail folder. I don't want to go into a different folder to look for emails that I need to get back to. Like everyone else is

    Make EVERY new change optional to the consumer. We all operate differently, think differently. Please do not pigeon hole all of the AOL population into 2 restrictive categories. Please Make EVERYTHING optional.

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Deleting too difficult.

    Put back continuous scroll and shift key to select a section.

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Fix random crashes

    Today, the 'New' AOL Mail crashed, taking the browser, open windows, and recovery data with it. This happened while completing an email reply in the sent folder. It has also happened while deleting multiple emails, searching, etc. Obviously AOL/Yahoo did not do sufficient stability testing before releasing this abomination!

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. How long does it take to fix this?

    Fix the font. Such an easy fix. Just do it. It the goal is to make this format more user friendly, you've failed. There are extra steps for everything now. Extra step to put my mail in a folder, extra step if I need to look for older mail. Extra step to indicate spam. AND THE FONT IS TOOO FRICKEN SMALL. HOW DUMB ARE YOU??? FIX IT!!!!!

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. At least add back the feature that allows you to select the page number while searching your email

    I have a lot of emails and not being able to select the page number makes searching for an email a nightmare. PLEASE at least bring that feature back!!!!

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. adding an address to a group

    How do I add an person to a group? My senior high school class opens OK but when I click on "Add Contact" it goes to adding a contact to my main address book and it doesn't show up in the group. I even tried to edit one of the classmates who has passed on and put new info in but then the deceased classmate was gone and the new one wasn't there either. The new format is lame as **** for what once was a leader in email & texting. Get back to work.

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. allow one to specify which pagallow one to specify which page to goe to go to in basic mail 2) allow closer spacing of mails in basic mail.

    1) allow one to specify which page to go to in basic mail
    2) allow closer spacing of mails in basic mail.

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. In my last version of Mail, the Search results for Messages included identification of folder location for each mail message. Now you have r

    In my last version of Mail, the Search results for Messages included identification of folder location for each mail message. You have removed this vital information. Is the message located in Inbox, draft, sent, saved, etc.? Must have this information, please replace this!

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. log in screen

    When I enter my username/password and click "Sign In" I'm taken to a marketing page with an old man in a green chair, with a sales pitch asking me to sign up for a free aol account.

    I've just entered my user info and attempted to sign in to the account which I clearly already have. Please, please for sanity's sake, get rid of this unnecessary step between me logging in and accessing my account.

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Create separate mailbox for starred emails

    I'm looking for a way to see all and ONLY (as in a list) the emails of mine that I have starred, but I don't see where to look. It seems like there should be a subcategory under "Inbox" but I don't see one. Does such a list exist? If so, where? if not, please consider adding one!

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I want to increase the number of emails shown on each page, max 100

    I want to be able to increase the number of emails shown on one page, increments of 25 to a max of 100.

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. PUT THE THEME SETTINGS WHERE YOU COULD FIND THEM IN TWO(2) SECONDS

    PUT THE THEME SETTINGS WHERE YOU CAN FIND THAT CONTROL SETTING ON THE MAIN MENU. IT HAS TAKEN ME WELL OVER AN HOUR TO FIND WHERE IT IS LOCATED. I NEED TO CHANGE MY BACKGROUND SETTING TO A LIGHTER COLOR AS IT IS NOW DARKER AND I CAN SEE WHAT THE HECK I AM TYPING!!! Yes, you are correct I am not a happy camper now.

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. just simple mail

    Just tell the programmers they don't have to put their stamp on the program, it doesn't have to be elegant, it just has to work.

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. enail box within the page is torture

    i cant write an email without nonsense. the email is in a box with an outside box so when i push enter to go to the next line the whole page jumps ...this is ridiculous. aol and yahoo suck and they dont care about anyone using it

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. SEARCH IN EMAILS DONT WORK

    I CANT SEARCH FOR ANYTHING IN EMAILS... YOU HAVE OBVIOUSLY DISABLED THAT ????? AOL IS AWFUL AND YOU BLOCK PEOPLE FROM MAKING COMMENTS... IS THIS SO PEOPLE WILL PAY FOR EMAIL?

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. This New AOl Mail is Aweful!

    IT'S Way TOO White and small.
    PLEASE GO BACK TO THE CLASSIC.
    Can't you SEE ALL THE COMPLAINTS ABOUT PEOPLE ASKING YOU TO GO BACK TO THE CLASSIC AOL?
    WHY ARE'T YOU DOING IT?
    AND SPEED UP THE DELETING IN THE CLASSIC ONE PLEASE!
    I DON'T WANT TO CLICK THE CLASSIC AOL EVERYTIME I LOG IN!!!!!!!!!!!!!!!!!!

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. We're very unhappy with the current version of E mail. Type size too small and unchangeable; can't embolden words; and other issues

    Increase type size; allow embolden and color in type facing; allow italics; carry the delete function on all older E mails so they can be deleted without scrolling back to the top of the page; show all E mails not just the most recent; correct address book function so it works with the addresses it retains. We much prefer the array we had a few years ago.

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Go bacl to old format

    I have been periodically getting a random pop up asking me if I want to delete 10,000 emails. I am usually very careful to select "no" however tonight I accidently hit yes- poof- everything from 2022 and 2023 gone. Not in trash folder and "recently deleted" folder no longer exists. I had to join premier at my expense to talk to someone to get my emails restored. I dont know why I get this pop up and I asked that it be removed and was told it could not be removed. I shoud not have to pay to have my…

    150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 150th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base