Skip to content

AOL Mail Nodin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

175 results found

  1. NO EDIT OPTIONS

    THERE ARE NO EDIT OPTIONS IN THE EMAIL THE PRINT IS TOO SMALL CANT BOLD CHANGE FONT OR COLOR WHAT IS WRONG WITH AOL???? WHY WOULD YOU DO THIS YAHOO SUCKS TOO!!

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. How dumb are your employees? Can't you fix these simple problems?

    Why are my page arrows there sometimes and not others??? WHY HAVEN'T YOU FIXED THE GD FONT??? Why do I have to hit apply after everything?? If I want my mail sorted by senders, why does it go back to newest without me changing it?? FIX THESE EASY THINGS. How many customers did you lose because of these idiotic, time-consuming changes????

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. No Settings available in the e-mail menu

    No Settings section is available in the e-mail menu. When I choose to go to Settings, I am redirected to the Account information. Please provide an update of the e-mail app where Settings are included.

    Moreover, there are no formatting options available when drafting an e-mail. No font options, no option to insert hyperlinks, nothing. Please provide an update of the e-mail app that allows for some formatting.

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. see below

    you tell me 2 step sign in is because you are protecting me so you can not turn it off until i buy one of the plans you are pushing is bs i should turn you in to bbb

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Let us use the '*' when adding a blocked address for spam emails.

    Why doesn't using the '*' in blocked senders list work? I want to block everything to the left of the '@' in an address, but those addresses still get through. eg. I want to block any address in the @abcsender.com domain, but when I add *@abcsender.com, I still get emails from them.

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. sort by last name, kill default first name,

    Go back to old system so i can file contacts by last name and stop defaulting to first name

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. medicare.gov

    I've just discovered that you've been sending emails from Medicare.gov about my health insurance for the coming year to my spam folder. What the ****? You can't tell a legitimate government email address from a spammer? You've caused me to lose notifications about this years open enrollment and important options for next year.

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. cant open an email and lower it and open another window and have them side by side and shrink the window size to

    cant open an email and lower it and open another email in a separate window and have them side by side and shrink the window size to copy and paste and drag and drop. these changes are all horrible and make this email worthless!! why did you take away all of the wonderful things about aol email

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I hate your new mail.

    It hasn't gotten better with use. I hate this format. Half the time I don't get my up/down arrows. I hate that the mail goes on many different pages instead of just one. I hate that I cannot change my font size. I am moving soon, and I am sooooo done with your service. Thanks for not listening to your long-term customers and thanks for NOTHING!!!!!

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Refresh mail feature is awful!

    Having to "refresh" to get new mail is stupid and time wasting. My new mail should populate when it is received. This whole new system is awful. Just go back to the way it was.

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. NO WAY TO SEARCH EMAILS

    NOTHING IS REALLY AVAILABLE IN THIS NEW VERSION THAT WAS FORCED ON EVERYONE? YOU KNOW... EMAIL WAS FORCED UPON US... NO ONE REAY ASKED THAT EVEYTHING BE ONLINE AND THROUGH EMAIL AND NOW YAHOO HAS DECIDED TO TAKE IT ALL AWAY ??? WHAT ARE WE SUPPOSED TO DO TO FIND AN OLD EMAIL THAT WE HAD TO SAVE BCUZ ITS THE WAY OF THE WORLD AND NOW SEARCH DOESNT DO ANYTHING BUT MATCH ONE WORD OR JUS TAKE YOU BACK TO THE BEGINNING OF YOUR INBOX....YAHOO AND AOL SUCK AND YOU HAVE MESSED UP EVERTHING IN MY EMAILS

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. why can't I see the complete In Box of AOL Mail? Presently cannot even see one day's worth

    Provide access to entire mailboxes as was in the past. Now can only see a portion of the day and then additional ones come in as messages are deleted

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Can't find MY CALENDAR....

    HATE the AOL format Change!

    Can't find MY Calendar... AND Can't change the font or size of print (to read better)! on my sending-out emails. It's Now soooo Tiny on screen - don't see any options to make it LARGER....

    And WHERE'S MY Calendar with-old & for making NEW appts, updates, birthdays, personal social schedules????

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I'm having trouble adding contacts to an existing list in either format

    I'm having trouble adding new contacts to a list in both the old and new formatr

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. MAKE WINDOWS ACTIVE TO MAKE SMALLER AND ALLOW COPY AND PASTE

    THIS EMAIL FORMAT IS WORTHLES... CAN NO LONGER MAKE WINDOW SMALLER NEXT TO ANOTHER OPEN COMPOSE EMAIL IN ORDER TO DRAG AND DROP AND COPY AND PASTE. THERE IS NOTHING USUABLE IN THIS EMAIL FORMAT THAT YOU FORCED ON EVERYONE! YAHOO SUCKS AND THATS WHY IT WENT DOWN THE DRAIN. THE ONLY THING GOOD ABOUT AOL WAS THE EMAIL AND YOU SHOULD HAVE MADE YAHOO LIKE AOL EMAIL INSTEAD OF DESTROYING BOTH!!!

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Compose  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. LEAVING EMAIL OPEN AND MAKING THE WNDOW SMALLER

    WHY DID YOU TAKE AWAY THE ABILITY TO OPEN AN EMAIL BOX AND BE ABLE TO MAKE THE WINDOW SMALLER IN ORDER TO DRAG AND DROP OR COPY AND PASTE? THIS EMAIL SET UP IS NOW WORTHLESS!!! WAY TO BE EVIL AOL/YAHOO

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Unable to Access New Email in Inbox

    Dear AOL

    For 2 days now I have been unable to access my New Emails in my Inbox on Standard viewing. No matter how much I tried it has been useless. All what I get is a blank page with endless loading in the middle of the blank page.

    I went on line and found out that as at yesterday, AOL had an Outage affecting certain Post codes and the problem had been resolved. My Post Code: SW9 8FE was not involved. Then why am I unable to access my email?

    Since the new changes to AOL, there have been…

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. It's official - AOL SUCKS!

    Emails constantly missing - for no reason at all. I'm convinced it's a ploy to get you to sign up for support (with the associated fee). AOL has had its day and don't deserve a place in the top, middle, or bottom tier.

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Standard Version not working consistently.

    Since the classic email was taken, I have had trouble with the "new" standard version. I have Windows 10 and I use Firefox. I have trouble opening new mail and old mail. IT doesn't work in Chrome either. The icons do not work. I can get other folders, like the sent folder, but the entire folder does not appear just the most recent. I cannot send email. I can click send. I have called repeatedly. Jake did something, and everything did work for a couple days. Mia and I tried many things but I had to go. Max suggested shutting…

    128th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base