Skip to content

AOL Mail Nodin

← Customer Feedback for AOL




This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

188 results found

  1. My incoming mail is coming to the trash file. This has been true for several months. I kept thinking it would correct itself but has not.

    What do I do?

    151st ranked
    Gathering Feedback  ·  2 comments  ·  Receiving  ·  Admin →
    How important is this to you?

  2. Need a 2nd spam folder to which messages from senders that I previously marked spam can go.

    Need a 2nd spam folder to which messages from senders that I previously marked as spam would go. Messages in the current spam folder could be marked spam to get them in the second spam folder. As it is I have to go through the current spam folder and I get a lot of duplicate spam there and in the inbox.

    151st ranked
    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

  3. Larger composing area

    Please expand the window for composing mail. There's a ton of space below what we can see and it's miserable to type without being able to see the words and having to scroll down and having the automatic return happen after every key stroke. Typing blind then trying to correct typos is an exercise in frustration.

    151st ranked
    1 comment  ·  Compose  ·  Admin →
    How important is this to you?

  4. love LOVE the format of one of my screen names .. how do I see exactly where and how to duplicate it on my other accounts please ?

    love LOVE the format of one of my screen names .. how do I see exactly where and how to duplicate it on my other accounts please ?

    151st ranked
    0 comments  ·  Admin →
    How important is this to you?

  5. add emaillist

    In your CURRENT email "Settings" menu my email address is in a box that says: "1 of 50 used". How do I add another email address to the emaillist and where is the information on this in your "Help" section?

    151st ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  6. et bien en revenant aux version 2019 2020 2021 2022

    Revenir à la ou les versions d'origine
    (( avec : surlignage, gras, italique, et toutes les fonctions d'une boite mail agréable à lire et composer. Quelle idée d'avoir tout supprimer , jusque pour cette horreur ... revenir vite version 2019 2020 2022 vite svp
    Police d'écriture nul bien trop petit il faut une loupe pour lire et pour écrire juste un galère vite vite retour version svp

    151st ranked
    0 comments  ·  Themes and Background  ·  Admin →
    How important is this to you?

  7. How do I switch to free account

    A way to change account type should be available I settings.

    Want to go back to free account.

    151st ranked
    1 comment  ·  Settings  ·  Admin →
    How important is this to you?

  8. Pagination

    I find I'm less likely to delete old emails do to multiple pages. When I could scroll through all of my email, I would sort by sender every month or so and delete 100's of emails. Now that I only get a few emails per page ... I can't be bothered.

    151st ranked
    0 comments  ·  Admin →
    How important is this to you?

  9. Jumbled Emails...

    Once you type a message and save it, the text shifts and becomes all jumbled, breaking words in the middle and slicing sentences in half. You can't send the message in this condition. What causes this and how can you prevent (or fix) it? Thanks,.....

    151st ranked
    0 comments  ·  Sending  ·  Admin →
    How important is this to you?

  10. bulk erasure

    I agree with the many negative comments I see here about such things as font size. One not mentioned is that sometimes your attempt to check a box on a message fails. When you attempt to delete that message, the system asks if you want to delete all messages in the inbox. That is just stupid. The old system tells you that no boxes were checked. It didn't threaten nuclear war. Why not just ask if we want to reformat the hard drive??

    151st ranked
    0 comments  ·  Font  ·  Admin →
    How important is this to you?

  11. log in screen

    When I enter my username/password and click "Sign In" I'm taken to a marketing page with an old man in a green chair, with a sales pitch asking me to sign up for a free aol account.

    I've just entered my user info and attempted to sign in to the account which I clearly already have. Please, please for sanity's sake, get rid of this unnecessary step between me logging in and accessing my account.

    151st ranked
    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

  12. Create separate mailbox for starred emails

    I'm looking for a way to see all and ONLY (as in a list) the emails of mine that I have starred, but I don't see where to look. It seems like there should be a subcategory under "Inbox" but I don't see one. Does such a list exist? If so, where? if not, please consider adding one!

    151st ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. I want to increase the number of emails shown on each page, max 100

    I want to be able to increase the number of emails shown on one page, increments of 25 to a max of 100.

    151st ranked
    2 comments  ·  Settings  ·  Admin →
    How important is this to you?

  14. PUT THE THEME SETTINGS WHERE YOU COULD FIND THEM IN TWO(2) SECONDS

    PUT THE THEME SETTINGS WHERE YOU CAN FIND THAT CONTROL SETTING ON THE MAIN MENU. IT HAS TAKEN ME WELL OVER AN HOUR TO FIND WHERE IT IS LOCATED. I NEED TO CHANGE MY BACKGROUND SETTING TO A LIGHTER COLOR AS IT IS NOW DARKER AND I CAN SEE WHAT THE HECK I AM TYPING!!! Yes, you are correct I am not a happy camper now.

    151st ranked
    0 comments  ·  Themes and Background  ·  Admin →
    How important is this to you?

  15. just simple mail

    Just tell the programmers they don't have to put their stamp on the program, it doesn't have to be elegant, it just has to work.

    151st ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  16. enail box within the page is torture

    i cant write an email without nonsense. the email is in a box with an outside box so when i push enter to go to the next line the whole page jumps ...this is ridiculous. aol and yahoo suck and they dont care about anyone using it

    151st ranked
    0 comments  ·  Admin →
    How important is this to you?

  17. SEARCH IN EMAILS DONT WORK

    I CANT SEARCH FOR ANYTHING IN EMAILS... YOU HAVE OBVIOUSLY DISABLED THAT ????? AOL IS AWFUL AND YOU BLOCK PEOPLE FROM MAKING COMMENTS... IS THIS SO PEOPLE WILL PAY FOR EMAIL?

    151st ranked
    0 comments  ·  Admin →
    How important is this to you?

  18. This New AOl Mail is Aweful!

    IT'S Way TOO White and small.
    PLEASE GO BACK TO THE CLASSIC.
    Can't you SEE ALL THE COMPLAINTS ABOUT PEOPLE ASKING YOU TO GO BACK TO THE CLASSIC AOL?
    WHY ARE'T YOU DOING IT?
    AND SPEED UP THE DELETING IN THE CLASSIC ONE PLEASE!
    I DON'T WANT TO CLICK THE CLASSIC AOL EVERYTIME I LOG IN!!!!!!!!!!!!!!!!!!

    151st ranked
    0 comments  ·  Admin →
    How important is this to you?

  19. We're very unhappy with the current version of E mail. Type size too small and unchangeable; can't embolden words; and other issues

    Increase type size; allow embolden and color in type facing; allow italics; carry the delete function on all older E mails so they can be deleted without scrolling back to the top of the page; show all E mails not just the most recent; correct address book function so it works with the addresses it retains. We much prefer the array we had a few years ago.

    151st ranked
    1 comment  ·  Admin →
    How important is this to you?

  20. Go bacl to old format

    I have been periodically getting a random pop up asking me if I want to delete 10,000 emails. I am usually very careful to select "no" however tonight I accidently hit yes- poof- everything from 2022 and 2023 gone. Not in trash folder and "recently deleted" folder no longer exists. I had to join premier at my expense to talk to someone to get my emails restored. I dont know why I get this pop up and I asked that it be removed and was told it could not be removed. I shoud not have to pay to have my…

    151st ranked
    1 comment  ·  Admin →
    How important is this to you?
1 2 … 6 7 9
  • Don't see your idea?

AOL Mail Nodin

Categories

Feedback and Knowledge Base

(thinking…)