AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1521 results found
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Please provide a way to disable the "do you want to send the message without any subject" prompt!
Please provide a way to disable the "do you want to send the message without any subject" prompt! I send dozens of emails a day without subjects, and It's incredibly annoying and time-wasting to get this prompt EVERY SINGLE TIME!
1022nd ranked -
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.
722nd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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aol blows !!
get your sites to work properly !!
1022nd ranked -
AOL removed emails i was saving without being told to do so. Perhaps for political content in violation of my First Amendment.
AOL removed emails I was saving perhaps for political content in violation of my 1st Amendment Rights I have not been censored since winding up in FB jail. I will not have my account, that I've had for 40 years since I paid for it, violated in such a way. The emails were from Prometheus. Is AOL the next class action suit to be filed? How many others have had their accounts violated in such a manner? I will be posting this on X.
1022nd ranked -
WHERE is the Standard email setting????
Where is the standard email settings? I do not like when deleting multiple emails that it may check 100 than check 180 or more. I LIKE the standard setting for that.
722nd ranked -
insupportable de recevoir des spams à longueur de journée il faut tout bloquer ,anarchie totale
un controle sérieux des mails ,et chiffrement sinon faillite assurée ,fin d'AOL
1022nd ranked -
unable to change my security method because I can't log in due it not working, customer service is unable to help
unable to change my security method because I can't log in due it not working, customer service is unable to help,
my account is friedmansmovie@aol.com I can get into the email on a different computer, but cannot install anywhere else due to this problem1022nd ranked -
ACCOUNT DELETION
1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!So I hope you improve AOL and remove all these ilogical nonsense!!!!
Thank you!
1022nd ranked -
ACCOUNT DELETION
1) Place ACCOUNT DELETION in a place where one could find it without losing it!!!!!
2) When one finally deletes an account - IT SHOULD SAY ---> DELETION SUCCESSFUL!!!!
AND BY NO MEAN ERROR ---WHY???? Basic login ---> we are NOT TRYING TO LOGIN!!!!!So I hope you improve AOL and remove all these ilogical nonsense!!!!
Thank you!
1022nd ranked -
no option to view images
I have images disabled by default. There used to be a button to view images if I wanted to. The button was removed and now there's a message that says "External images are now safer and shown by default." and tells me to change my settings. I'm not turning images on by default. Give me back the button to view images.
1022nd ranked -
aol does not take my pdf attachments any more. none. why and how can that be fixed??
aol does not take my pdf attachments any more. none. why and how can that be fixed??
1022nd ranked -
Beta Testing Snafu
In the middle of a business day, my entire interface changed (fonts, spacing, my signature, boldness/lightness of texts, etc.). Things were indented in old emails that weren't before. I freaked out and called AOL. After an hour and a half on the phone, Michael, my tech rep, said that this happened because I was randomly selected for Beta Testing! Are you kidding me? What right does AOL have to change everything in my email interface in the middle of a business day. I had to spend half an hour reformatting my signature because all the spacing and fonts were screwed…
1022nd ranked -
HACKED... when we add email to our phone it's duplicated by a gmail; I lost all of my contacts deleting that account that was meant for Aol
I had a gmail account that was exactly the same as my AOL. That account was hacked but still exist, so when I was forced to download my AOL account on the phone gmail made it exactly the same as my AOL account which I already had a gmail with the same name, so when I tried to find the account, gmail sent me the old account and I lost all of my contact sunk into the new gmail they created. I already had a gmail with that name; now I want to know how to get those contacts back…
1022nd ranked -
Display the next message
It used to display the next message when I deleted as I read, but it stopped doing that, even though all the setting are still correct. I changed them and put them back but it still doesn't work. How can I fix this problem? Deleting cookie & browsing data had no effect either.
1022nd ranked -
how do I turn up the brightness level, having trouble with eye sight
I can't read these things with the lower brightness level today. please fix this.
1022nd ranked -
fix draft editing
Having lots of problems with AOL Mail, ie having typing interrupted when editing a draft, loosing a draft in the editing file and finding in among saved Draft in a version that can't be edited.
1022nd ranked -
sent here by tech support on x. Not receiving emails from certain senders.
Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…
332nd ranked -
issue an unsend button
Google mail has an unsend button. Years ago I asked why AOL doesn't and still no unsend button tody. Today I needed to unsend a mistakenly sent email and couldn't. Still no unsend button. Please issue an unsend button. I'm still a paying customer when all the world gets free email service and why? I don't know, just used to the pay services of AOL after using it for 30 years. Please put in an unsend button. TY
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1022nd ranked
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Problem help
when I move mail from the new mail folder to the folder files the email says it has moved..
but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
I can delete it but not move mail from new mail.I'm using a Samsung phone android operating system..
The only
this has been going on for 2+ weeks very frustrating?
I have been with AOL since 1995 the dial up days.. please help..722nd ranked
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