AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1202 results found
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The new font in AOL Mail is very difficult to read.
I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.
151st ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
909th ranked -
909th ranked
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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644th ranked -
You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
909th ranked -
Spell Check what happened to it.
Add a spell check
6th ranked -
Pleawse see below relating to contacts
Listed contacts do not come up automatically, but "related contacts" who are totally unfamiliar to me pop up automatically all the time.
Please correct automatiuc pasting of people on the contact list and get rid of the "related contact" option.909th ranked -
Leave email format alone!
Go back to the old email format. I will decide how to organize the incoming mail IF I want to. I don’t need anyone else doing it for me!
909th ranked -
open emails side by side NOT TABS
I need to be able to open emails side by side NOT TABS. Bring back the classic styling.
909th ranked -
I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.
I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.
393rd ranked -
go back to the original mail
go back to the old mail
909th ranked -
you put my old mail in the spam folder
you put my old mail in the spam folder please fix
393rd ranked -
word wrap doesn't work when I am trying to read an email. I spoke with AOL support and they couldn't help
Word wrap doesn't work when I am trying to read an email. I have to scroll to the far right in order to read the end of sentences. That makes it very difficult to read emails. I spoke with AOL support and they couldn't help. I saw that someone else had reported the issue, but AOL did not fix it. From what I could tell, AOL closed that issue. Why was the issue closed?
909th ranked -
Sidebar folder/subfolder list
It would be great if the subfolders shown in the sidebar would be indented slightly, like maybe one space. It is a bit difficult to quickly see which is a subfolder or folder, i.e., obviously when you have a folder exanded.
909th ranked -
how to report AOL phishing
How about a way to let you know when people are threatening AOL users from an apparent AOL address? You don't care about people phishing from an AOL address?
480th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
221st ranked -
stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM
STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!
221st ranked -
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.
250th ranked -
my email addresses I have been sending to my contacts no longer pop up...this just started
email addresses I use daily no longer popping up on my desk top and google chrome...why?
909th ranked -
people who aren't contqacts keep coming up as possible contact address fill-ins where I write emails. Stop. I don't want that!
Stop allowing irrelevant, outdated, unwanted email addresses to keep coming up as possible fill-ins as I write emails. It only increases chances of mis-sent emails.
909th ranked
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